Capital Women’s Care is the premier OB/GYN network in the Greater Washington, DC, Northern Virginia, and Maryland region. Our GYN Oncology division, MAGOPSA, provides compassionate, comprehensive care to women facing gynecologic cancers. We are currently seeking a Front Desk Receptionist/Medical Assistant Floater who is customer-focused, dependable, and ready to support our clinical and administrative teams in delivering excellent patient care.

This is a great opportunity to join one of the region’s most respected OB/GYN practices and be part of a dynamic, collaborative healthcare team.

Position Overview

The Front Desk Receptionist/MA Floater will be responsible for welcoming patients, collecting essential information and payments, performing administrative and clinical support tasks, and ensuring a smooth and positive experience for patients both in person and over the phone. This role requires flexibility, a high degree of professionalism, and the ability to travel to multiple practice locations.

Key Responsibilities

Front Desk Duties:

Greet and check-in/out patients in a courteous and professional manner
Collect co-pays and verify insurance eligibility
Register new patients and update existing patient demographics in the EHR
Schedule, confirm, and reschedule appointments
Answer and triage incoming calls; respond to patient inquiries
Obtain referrals, medical records, and prepare charts
Post daily charges and process payments

Floater/Medical Assistant Support:

Cover front desk or MA duties at various locations based on need
Assist physicians with patient intake and clinical procedures
Provide compassionate, confidential communication to patients
Maintain clean, organized, and stocked clinical and reception areas

Requirements

High school diploma or GED required
Minimum 2 years of experience in a healthcare or clinical office (OB/GYN experience preferred)
Proficiency in EHR systems and Microsoft Office Suite
Solid understanding of medical terminology
Excellent communication, interpersonal, and organizational skills
Ability to handle sensitive information with professionalism and confidentiality
Calm and effective under pressure; strong problem-solving skills
Must have reliable transportation and willingness to commute to offices in Fairfax, Manassas, Loudoun, Fredericksburg, Germantown, and Maryland
Flexibility to adjust schedule on short notice to support provider needs

Medical Specialty

OB/GYN Oncology

Work Environment

Clinical office setting
In-person position

Benefits:

Health Insurance
Vision Insurance
Dental insurance
Flexible spending account
Health savings account
Prescription Benefits
Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
Employee Assistance Program
Vacation, Sick and Personal day, Paid time off
Paid holidays
401 (k)

Equal Opportunity Employment:

CWC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status. If you are selected for further consideration, you will be subject to a background investigation and drug screening. Flu vaccination is a required condition of employment. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. This job description has been approved by all levels of management.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

401(k)
Bereavement leave
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Paid sick time
Paid time off
Paid training
Pet insurance
Vision insurance

Medical Specialty:

Ob/Gyn

Schedule:

Monday to Friday

Work Location: In person

82 Capital Women's Care

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Front Desk Receptionist / Medical Assistant Floater