Job Overview
We are seeking a dedicated and organized Patient Care Coordinator/Medical Assistant to join our healthcare team. The ideal candidate will play a crucial role in ensuring a seamless patient experience including coordinating patient care, maintaining accurate medical records, answering telephones, scheduling patients, processing prior authorizations, and patient charting. This position requires strong communication skills, attention to detail, and proficiency in various medical systems.

Responsibilities and duties:

- Answer telephone calls to schedule procedures and appointments for new and established patients
- Collect, update and verify the accuracy and completeness of patient demographic and insurance information.
- Inform management and clinical staff of any cancelled, add-on or changed procedures
- Provide exceptional customer service and ensure patient satisfaction
- Collaborate with healthcare team members to ensure efficient and effective patient care
- Maintain an orderly and secure system for creating and storing patient charts
- Perform other duties as assigned by the Office Manager

Requirements:
- Required minimum 1-year medical office experience working in a healthcare setting; preferably in an ambulatory surgery center or private practice
- Strong knowledge of medical terminology
- Excellent communication skills, both verbal and written
- Proficiency in electronic medical records (EMR)
- Ability to prioritize and complete tasks in a timely manner
- Ability to multitask in a fast-paced environment
- Must be able to work under pressure
- Detail-oriented with strong organizational skills
- Compassionate and empathetic towards patients and their families
- Ability to maintain confidentiality of patient information

Join our team of dedicated healthcare professionals committed to providing exceptional patient care.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

401(k)
401(k) matching
Life insurance

Schedule:

8 hour shift
Monday to Friday

Location:

Reston, VA 20191 (Preferred)

Ability to Relocate:

Reston, VA 20191: Relocate before starting work (Required)

Work Location: In person

Advanced Medical GI, PC

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Patient Care Coordinator/Medical Assistant