We are a growing business serving the multifamily and hospitality industry, providing high-volume plumbing fixtures. With a strong focus on sales and customer relationships, we’re seeking a dependable and proactive Sales Assistant to support inbound sales operations and assist in administrative functions.

Position Overview:
As the Sales Assistant, you will be the right hand to the business owner—managing inbound customer inquiries, monitoring and organizing emails related to bulk orders, and ensuring timely, professional responses. You will work closely with our Sales Administrator and fill in during their absence to keep customer service and logistics running smoothly.

Key Responsibilities:

Monitor and manage daily sales and bulk order emails
Respond to inbound inquiries with professionalism and clarity
Coordinate with customers on product availability, pricing, and order timelines
Provide support in processing orders and handling customer accounts using QuickBooks
Fill in for the Sales Administrator as needed (booking LTL shipments, greeting walk-in clients, preparing order documentation)
Maintain and update customer interactions and sales pipelines using HubSpot CRM
Communicate with the operations team to ensure accurate fulfillment and timely shipping
Maintain accurate records of customer interactions and order details

Qualifications:

Prior experience in sales support, customer service, or administrative roles (experience in B2B or the interior finish/multifamily industry is a plus)
Proficiency in QuickBooks and HubSpot is Preferred
Strong written and verbal communication skills
Highly organized and detail-oriented
Comfortable managing multiple email threads and tasks simultaneously
Reliable, responsive, and capable of working independently with minimal supervision

Preferred Traits:

Problem-solver with a can-do attitude
Flexible and able to adapt to changing priorities
Familiarity with LTL shipping logistics

Why Join Us:

Opportunity to work directly with the business owner and learn the inner workings of a high-volume sales environment
Room for growth in a fast-paced, customer-focused company
Collaborative and supportive work environment

Job Type: Full-time

Benefits:

Health insurance
Paid time off

Work Location: In person

Allora USA

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