Job Title: Corporate Representative (Case Manager)
Compensation: $56,000 to $60,000 Starting Salary with Benefits
Location: Washington DC (K Street NW)

Purpose: A socially conscious company is seeking a Corporate Representative (Case Manager) to provide employment case management services for low-income and underserved job seekers. The ideal candidate has case management experience and/or can provide individualized career services, enjoys working with diverse groups of people, and is a self-starter looking to play a proactive role in helping job seekers with discovering their strengths, goal-planning, and taking actionable steps towards career development.

Duties and Responsibilities

Conduct intake, eligibility screening, and job readiness assessments with participants
Oversee barrier removal before and after job placement, ensuring the participant has the resources and support they need to obtain and retain employment (i.e. housing, clothing, healthcare, childcare, etc.)
Develop individualized employment service plans for participants
Regularly meet with participants in-person or over phone/video to ensure program participants are continually progressing towards their professional, personal, and academic goals
Provide individualized support to clients during their job search efforts, higher education applications, personal and career assessments, and exam preparation
Maintain detailed case notes, update attendance logs, submit weekly reports, and other administrative tasks on a timely basis
Refer clients to vocational trainings, technical skills classes, and other certification programs
Meet weekly, quarterly, and annual enrollment and job placement numbers
Model professionalism and inclusiveness, cultivate a safe environment for career development, and motivated clients to find full-time employment

Desired Qualifications

Minimum of 4-year degree, relevant experience and/or advanced studies in social services a plus
One to three (1-3) years of experience working with clients/participants in a workforce development, social services, or community-based context
Experience developing individualized service and/or employment plans for participants preferred
Experience and/or passion for serving individuals from disadvantaged and underserved populations, including but not limited to public assistance recipients, justice-involved individuals, persons with physical and/or mental disabilities, and individuals experiencing homelessness
Experience with Motivational Interviewing, Trauma-Informed, and/or Two-Generational methods a definite plus
Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook)
Familiarity with Salesforce, Microsoft Teams, and/or SharePoint preferred
Understanding of workforce development, employment services, and adult education a definite plus
Strong communication skills, professional demeanor, sound judgment, and strong organizational skills

Benefits

Comprehensive Medical, Dental, and Vision Insurance
Generous Paid Time Off Package and Paid Company Holidays
401K with Employer Matching After 1 Year
Wonderful team, great work-life balance, and an opportunity to work towards an important mission of helping individuals achieve self-sufficiency

America Works of New York Inc

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