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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description:

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

Research, resolve and respond to inquiries and requests ensuring team service-level-agreements are met. Provide analytical support, prepare reports and various correspondences. Administer projects, programs, and/or processes. May serve as an administrative liaison with others within or outside the organization regarding issues specific to HRSS. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.

Responsibilities

1. Research, resolve, and respond to customer/vendor inquiries and requests using various applications, job aids and scripts. Topics may be related to Compliance, Labor, Recruiting, Talent, Reporting, Leave of Absence, Benefits, Pay, Employee Relations, Compensation, Performance, Workday, Policy, Teamcare (Union), Employee Engagement, and Training.

2. Perform pay related calculations relating to pay adjustments. Serve as liaison between HR and payroll.

3. Provide administration and support of record keeping and reporting requirements for assigned area including payroll, FMLA, COBRA, workers compensation, retirement system and state disability insurance (where applicable). Maintain electronic files. Provide administrative support for the on-boarding of AmeriCorps new hires which includes employee and manager follow-up for all required documentation.

4. Administer HR system processes including preparation of employee data for input, completion of forms/templates, preparation and compilation of reports, processing password resets and various updates directly into HR systems.

5. Research, gather data and answer inquiries for employee payroll records, employment verifications, unemployment inquiries, Workman’s Compensation claims and work schedules for employees pre-HRIS. Maintain/use legacy data and systems.

6. Analyze unit operating practices and recommend revisions to improve established procedures. Assist with department training needs, maintaining departmental SOP’s and special projects, as necessary.

Scope: Individual contributor that works under close supervision. Use technical knowledge to solve routine types of problems.

Qualifications

Education: Bachelor’s degree in related discipline or equivalent years of experience.

Experience: 1 year of related experience preferred or equivalent combination of education and related experience required. Shared Services experience (HR/Payroll) preferred. Experience with Labor Relations/Unions preferred. Workday experience preferred.

Management Experience: N/A

Skills & Abilities: Ability to handle extremely sensitive data with highest level of confidentiality. Ability to handle high level escalations from all levels of management. Strong written and verbal communication and interpersonal skills. Ability to work both in a virtual team environment, if needed. Ability to work on a team and independently. Possess multi-tasking and problem-solving skills with a great attention to detail. Strong technical skills with proficiency in MS Office Suite. MS Access or other data systems knowledge desired. Microsoft certification for MS Office Suite, including Access desirable. Knowledge of HR/Payroll laws, regulations, concepts, benefits and transaction processing highly desirable. FPC, CPP, PHR certification a plus. Ability to work on a team.

Travel: Minimal travel

Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).

PAY INFORMATION: The salary is between $52,000 - $55,000. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.**

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

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BENEFITS FOR YOU:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
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Apply now! Joining our team will provide you with the opportunity to

make your career a force for good!

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights

American Red Cross

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