Social Service Assistant

Full-Time | Part-Time | Day Shift

We are seeking a compassionate and organized Social Service Assistant to support the psychosocial, emotional, and social needs of residents. This role works closely with the Social Services Director and interdisciplinary team to promote resident dignity, independence, and quality of life while ensuring compliance with federal and state regulations.

This position is well suited for someone who is resident-focused, detail-oriented, and comfortable working in a long-term care environment.

Responsibilities

Assist in identifying and addressing residents’ psychosocial, emotional, and mental health needs
Complete social histories, psychosocial assessments, and required documentation
Participate in interdisciplinary care planning and resident care conferences
Support resident rights, advocacy, and grievance resolution
Assist with PASRR processes, advance directives, and resident rights education
Provide support to residents and families during admissions, room changes, and transitions
Coordinate discharge planning activities and community resource referrals
Assist with Medicaid applications and benefit coordination as directed
Document progress notes and resident interactions accurately and timely
Support surveys, audits, and regulatory compliance efforts
Participate in quality assurance and performance improvement activities
Maintain confidentiality and comply with HIPAA requirements

Qualifications

High school diploma required
Prior experience in social services or long-term care preferred
Knowledge of resident rights and psychosocial needs of the elderly preferred
Strong communication and documentation skills
Compassionate, professional, and team-oriented
Ability to manage sensitive situations with discretion

Physical Requirements

Standing, walking, and moving throughout the facility
Sitting for documentation and meetings
Exposure to resident care environments

Reasonable accommodations may be provided.

Why Join Us

Resident-centered role with meaningful impact
Supportive leadership and interdisciplinary collaboration
Opportunity to grow within healthcare social services
Purpose-driven work supporting resident well-being

Apply today to help support residents’ emotional well-being, advocacy, and quality of life.

August Healthcare at Leewood

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