Prince Frederick, MD & California, MD

If you're someone who enjoys helping people, knows their way around mobile devices, and likes a workday that mixes retail with hands‑on technical projects, you're going to love this role.

We're looking for a Retail Tech Support Specialist to join our Batteries Plus teams in both Prince Frederick and California, MD. Someone who brings positive energy, great communication, and a steady hand when repairing phones and small electronics.

What Makes This Role Great

Starting pay: $18-$20/hr, depending on experience
Employee discounts you'll actually want to use
401(k) plan to support your future
Sign-on bonus after completing training
A company that believes in development, teamwork, and promoting from within

A Little About Us

Batteries Plus has spent decades becoming the go‑to destination for batteries, lighting solutions, and device repairs. With thousands of products and a growing national footprint, we're known for our expertise and for making life easier for our customers, businesses, and community partners.

Our stores have a friendly, relaxed feel - we work hard, help each other out, and genuinely enjoy what we do.

What You'll Be Doing

Every shift brings a mix of customer conversations and hands‑on repair work. In this role you will:

Greet customers, answer questions, and guide them to the right solutions
Support retail sales by recommending helpful add‑ons
Learn and perform device repairs (phones, tablets, etc.)
Test, install, and replace batteries in everything from watches to vehicles
Troubleshoot tech issues so customers leave confident and satisfied
Keep the store organized, stocked, and running smoothly

What We're Looking For

At least 18 years old
High school diploma
Solid customer service or retail background
Friendly, clear communicator
Comfortable working on a team and adapting in a fast environment
Previous phone/tablet repair experience is helpful - but we will train the right person

If you're someone who enjoys learning new skills and likes a job where no two days feel the same, this could be a great fit.

Ready to Get Started?

Our application process is quick and simple - just a few minutes on your phone. If this sounds like an opportunity you'd enjoy, we'd love to look over your information and connect with you soon.

Batteries Plus - Mason Archer Corporation

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