Business Title:

Job Purpose:

To assist the Garden Center Manager in the daily operations of the garden center, ensuring a positive customer experience, maintaining a visually appealing and well-stocked department, and contributing to the overall profitability of the store. This includes overseeing team members, managing inventory, merchandising products, and providing exceptional customer service.

Key Responsibilities:

Assist the Garden Center Manager in all aspects of department operations, including opening and closing procedures, staff scheduling, and task delegation.
Provide excellent customer service by addressing customer inquiries, offering product recommendations, and resolving customer issues promptly and professionally.
Maintain a visually appealing and well-stocked sales floor by ensuring proper merchandising, signage, and product placement. This includes regular watering, pruning, and general plant care.
Assist with inventory management, including receiving shipments, stocking shelves, and monitoring inventory levels to minimize shrink and maximize sales opportunities.
Train, coach, and supervise team members, providing guidance and support to ensure they are knowledgeable about products and can provide excellent customer service.
Enforce safety regulations and procedures within the garden center to maintain a safe working environment for both employees and customers.
Assist with implementing and executing marketing and promotional strategies to drive sales and increase customer traffic.
Monitor and analyze sales data to identify trends and opportunities for improvement within the department.
Maintain a clean and organized work area, including the sales floor, backroom, and storage areas.
Perform other duties as assigned by the Garden Center Manager or Store Management.

Required Education:

Required Experience:

Minimum of 2 years of experience in retail management, preferably in a garden center or related field.
Proven experience leading and motivating a team.
Experience with inventory management, ordering, and merchandising.
Experience in customer service and sales.

Required Skills and Abilities:

Strong plant knowledge, including identification, care, and maintenance.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Ability to lift up to 50 pounds.
Ability to work outdoors in various weather conditions.
Ability to operate a cash register and other point-of-sale systems.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Strong organizational and time management skills.
Problem-solving and decision-making abilities.
Basic computer skills, including Microsoft Office Suite.

BELLMORE HOME CENTER INC

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