In-Person | Base Salary of 75-90k | Uncapped Targeted Quarterly Bonus of $4,200 ($16,800 Annual Target Bonus)

Who We Are
Ben’s Next Door is a proud Black-owned business offering a vibrant, community-driven “fun dining” experience. We’re looking for an experienced, hands-on Assistant General Manager (AGM) who thrives in hospitality, champions a collaborative culture, and is passionate about delivering excellence in every guest interaction.

What You’ll Do
As AGM, you’ll be a key operational leader working closely with the General Manager to ensure smooth daily operations, support the team, and drive business performance. You’ll help manage financials, enforce brand and service standards, and contribute to a warm, welcoming atmosphere for staff and guests alike.

Your Day-to-Day

Support the General Manager in daily restaurant operations and guest experience
Lead and coach team members, fostering strong morale and high performance
Manage inventory, ordering, and cost control of food, liquor, beer, and wine
Help ensure compliance with health, safety, sanitation, and licensing regulations
Oversee shifts, labor schedules, and ensure labor budget adherence
Champion a positive, hospitality-first culture through coaching and example
Assist with training, recruiting, and performance evaluations
Collaborate with GM on marketing, promotions, and community engagement
Analyze P&L reports and contribute to strategic financial decisions
Monitor and maintain restaurant cleanliness, maintenance, and aesthetics
Handle guest feedback and support service recovery
Ensure all cash handling, invoicing, and inventory controls are followed
Work closely with departments including HR, Finance, and Marketing

What You’ll Bring to the Table

3+ years of experience as an AGM or Ops Manager in a high-volume full-service restaurant
Strong leadership and team development skills
Proven ability to manage costs and drive revenue
Working knowledge of restaurant financials and performance metrics
TIPS, ABRA, and Bar Manager’s license (required or willing to obtain)
Excellent communication and problem-solving skills
Ability to thrive in a fast-paced, guest-focused environment
50-hour on-site work week commitment, including nights and weekends

Nice to Have

Experience supporting seasonal promotions and events
Spanish language skills
Culinary or Executive Chef experience is a plus

Perks & Benefits

Base Salary Range $75-$90k
Uncapped Targeted Quarterly Bonus of $4,200 ($16,800 Annual Target Bonus)
3 weeks PTO
Health, dental, and vision insurance
Paid training and employee discounts
Opportunities for growth within a community-focused brand

Job Type: Full-time

Pay: $91,800.00 - $106,800.00 per year

Benefits:

Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)

Ability to Commute:

Washington, DC 20009 (Required)

Ability to Relocate:

Washington, DC 20009: Relocate before starting work (Required)

Work Location: In person

Ben's Next Door

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