Position Summary
The IT Assistant plays a key role in supporting the daily technology operations within a dynamic educational environment. This position ensures the smooth functioning of classroom and administrative technologies by providing technical support, troubleshooting devices, and assisting staff and students with their technology needs.

Key Responsibilities

Provide technical support to staff, faculty, and students for hardware, software, and

network issues.

Troubleshoot and resolve problems with classroom devices, including Smart Boards,

Windows and Mac laptops, iPads, projectors, and the school phone system.

Assist with network security, user account setup, and permission management.
Support device inventory, deployment, and asset management, including check-in/check-out systems.
Assist with technology setup for school events and presentations.
Perform regular system updates and patches to maintain performance and security.
Communicate effectively with non-technical users and provide basic training when needed.
Test new software and hardware configurations prior to full deployment.
Maintain accurate documentation of issues, resolutions, and procedures in the IT ticketing system.
Coordinate with third-party vendors as needed.
Provide support for school data management tasks.

Job Type: Full-time

Pay: $24.00 per hour

Expected hours: 38.75 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Vision insurance

Work Location: In person

British International School of Washington

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