Description:

Overview: We are seeking a friendly, energetic, and customer-focused Server. Our menu features an upscale casual American cuisine with a specialty in buffalo-style chicken wings. The ideal candidate will deliver exceptional service, enhance the dining experience, and foster a welcoming environment for our guests.

Responsibilities:

Greet guests promptly and with a friendly demeanor.
Present menus, answer questions about menu items, and recommend food and beverage choices.
Take accurate orders and relay them to the kitchen and bar staff.
Serve food and beverages efficiently and professionally.
Ensure guest satisfaction by checking in during meals and addressing any concerns.
Manage multiple tables during busy periods with professionalism and courtesy.
Upsell menu items and promote daily specials.
Process payments accurately and efficiently.
Maintain the cleanliness and presentation of tables and service areas.
Adhere to all health and safety regulations and company policies.
Promote a positive team environment and assist colleagues as needed.

Requirements:

Qualifications:

Prior experience in a restaurant or hospitality setting is preferred.
Excellent communication and customer service skills.
Ability to multitask and work efficiently in a fast-paced environment.
Knowledge of food safety and sanitation standards.
Must be at least 18 years old and possess relevant work authorization.
Passion for sports, food, and providing a memorable guest experience is a plus.

Physical Requirements:

Ability to stand and walk for extended periods.
Ability to lift and carry up to 25 lbs.
Must be able to handle multiple tables and guests simultaneously.

Buffalo Wing Factory, Reston

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