Looking for an EXPERIENCED Auto Body Shop CUSTOMER SERVICE REPRESENTATIVE (CSR), Secretary

- Preferably with knowledge of CCC One estimating management system

- Be able to properly administer repair orders

- Prepare final billing for completed repair orders

- Prepare estimates in a timely manner

- Write competitive COD estimates

- Monitor work in process repairs

- Perform a quality inspection on finished vehicles prior to delivery to our customers as well as a quality inspection of the vehicle with the customer at time of pick up.

- Order parts as needed

- Conduct or coordinate daily production meetings/walks to confirm delivery dates

- Perform additional duties as required

- Provide constant daily status updates to customers

- Constant communication with the technicians and production

- Pre-post daily repair orders for end of day pick ups

- Complete walk around information sheets with customers at drop off

- Upload or fax all final billing to insurance companies for payment

- Resolve customer concerns quickly, notifying the Body Shop Manager if action taken

- Maintain a professional working relationship with all Body Shop employees

- Maintain a courteous and professional manner

- Up sale any additional COD repairs

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: No more than 47.5 per week

Application Question(s):

Do you have a minimum 3 year AUTO BODY SHOP Experience?

Education:

High school or equivalent (Required)

Language:

Spanish (Preferred)

License/Certification:

Driver's License (Required)

Work Location: In person

Butch's Auto Body & Painting, Inc.

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