Description:

CALVARY WOMEN’S SERVICES MISSION:

Calvary Women’s Services offers housing, health, education, and employment programs that empower homeless women in Washington, DC, to transform their lives.

JOB SUMMARY:

The Case Manager is a member of the program staff team with responsibility for offering case management services and personal support to women living in Calvary’s housing programs. The Case Manager works from a strengths-based, trauma-informed care model, offering resources to support women in achieving their goals for health, financial stability and independent living. The Case Manager works on-site at the housing programs, but also attends off-site meetings and appointments with clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Case Management

Manage a caseload of up to 20 residents
Meet with clients at their apartments, ensuring face-to-face contact 2-3 times per month
Develop and support personalized case plans to support women’s efforts to reach their goals and maintain stability in their housing program
Providing referrals for community-based services including medical care, benefits applications, addiction treatment, and life skills development
Connect clients with services available to include LEAP programs, mental health services, Step Up DC job placement programs, and addiction recovery services
Coordinate with the Assistant Director-PSH to ensure a smooth transition for new residents
Accompany clients to meetings and appointments as needed
Maintain current confidential case files and documentation (Apricot, HMIS, and hard copy) on each resident available for monthly review by the Assistant Director-PSH
Complete and submit monthly reports, client summaries, and reporting required by contract funding

Client Services

Facilitate community meetings and regularly scheduled social and educational activities
Coordinate with the Director of Community Engagement and the Manager for Education Programs to offer social and educational activities for women in the housing program
Coordinate referrals and communications with therapists, nurse practitioner, RPG facilitator
Build and maintain relations with other service providers in the areas of mental health, housing, substance abuse and addiction recovery services
Work with RPG facilitator/LICSW/LPC on the completion of toxin screens for clients
Actively gather and share information on related services and resources within Calvary’s program staff team

OTHER DUTIES AND RESPONSIBILITIES:

Meet with the Assistant Director-PSH for weekly supervision
Participate in clinical supervision with the Clinical Supervisor or LICSW/LPC
Complete all contract mandated professional training
Participate in program staff meetings, all-staff meetings and in-service training
Serve as the primary on-call staff for the permanent housing programs
Other duties as assigned

Requirements:

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

Experience in case management, particularly working with women and the issues of domestic violence, substance abuse, mental health issues and homelessness
Ability to work as a team member
Excellent active listening and crisis intervention skills with ability to exercise and model good judgment
Strong interpersonal, written and oral communication skills; proven ability to communicate with diverse audiences
Ability to manage multiple tasks and priorities, including proficiency in balancing direct service responsibilities with administrative and data management responsibilities
Strong administrative skills and proficiency in Microsoft Office Suite (Word, Excel, Outlook) required

EDUCATION AND EXPERIENCE:

Bachelor's or Master's degree in social work/related field or relevant experience preferred; strong knowledge of the complexity of poverty and women's homelessness, mental illness, trauma, substance abuse, and health issues preferred.

WORK ENVIRONMENT REQUIREMENTS:

Own transportation is required for trips out of the office
Move, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistance.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Climbing: Ascending or descending multiple flights of stairs, using feet and legs and/or hands and arms
Stand, sit, or walk for an extended period

CALVARY WOMENS SERVICES INC

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