What Revenue Cycle Management (RCM) Contributes to Cardinal Health

Practice Operations Management oversees the business and administrative operations of a medical practice.

The Revenue Cycle Management team focuses on a series of clinical and administrative processes that healthcare providers utilize to capture, bill, and collect patient service revenue. The revenue cycle shadows the entire patient care journey and begins with patient appointment scheduling and ends when the patient’s account balance is zero. Directly supporting cCare, the largest private oncology practice in California, our experienced revenue cycle management specialists simplify and optimize the practice’s revenue cycle, from prior authorization through billing and collections.

The Billing Representative is responsible for verifying, distributing, and managing all billable services for reimbursement to the medical facility. This role works directly with insurance companies, healthcare providers, and patients to ensure claims are processed and paid accurately and efficiently. The position requires strong attention to detail, time management, and accountability to complete tasks independently and within established timelines. A solid understanding of Accounts Receivable (AR), payer follow-up, and managed care structures such as DOFRs and IPAs is essential.

Responsibilities/Essential Functions

Research, correct, and resubmit rejected, and clean claims to insurance companies electronically or by paper.
Maintain accurate records of billing activity, claims, insurance communications, and settlements.
Monitor multiple accounts while ensuring compliance with payer rules and regulations.
Respond to inquiries from patients, staff, and insurance companies in a professional and timely manner.
Demonstrate accountability by completing assigned tasks with minimal supervision and within deadlines.
Prioritize workload effectively in a fast-paced environment.
Maintain high standards of accuracy and attention to detail in all billing activities.
Apply working knowledge of DOFRs (Division of Financial Responsibility) and IPAs (Independent Physician Associations) in billing workflows.
Successfully complete other duties and projects as assigned.
Accurately verify claims for required authorization and provider credentialing prior to submission.
Reference and utilize internal tools and payer-specific resources to ensure clean claim submission.
Ensure all assigned billing tasks are completed daily, maintaining consistency and accountability.
Maintain awareness of payer-specific billing nuances and documentation requirements to prevent delays.
Collaborate with team leads and supervisors to resolve discrepancies before claim submission.

Qualifications

0-2 years of experience, preferred
High School Diploma, GED or equivalent work experience, preferred
Knowledge of insurance reimbursement procedures, CPT, ICD-10, HCPCS codes, and medical billing policies
High school diploma or GED required; college education or vocational training in medical billing preferred
Strong organizational and time management skills
Ability to work independently and take ownership of assigned responsibilities
Excellent communication and customer service skills
Familiarity with Oncology, Radiation, and Urology billing is preferred

Anticipated hourly range: $21.00 - $21.20 USD Hourly

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs

Application window anticipated to close: 10/05/25 if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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Assistant Revenue Cycle Management