Position Details
Position Location: Retail Location
Department: D2C
Reports To: Store Leader
Job Classification: On-site
FLSA Status: Non-Exempt

Inspired by Hard Work
In everything we do, we honor the hardworking legacy of our founder, Hamilton Carhartt. We drive innovation by finding new, better ways to achieve success. We earn trust through honesty, integrity, and authenticity. We build lasting customer relationships by delivering solutions that prioritize their needs. Above all, we believe actions speak louder than words—because we are worn by the hardest-working people of all.

Associate Responsibilities

Cultivate an environment of genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized. Bringing to life the ultimate retail consumer experience.
Support the Store Leader with telling the Carhartt story at the retail store level by executing on consumer experience program initiatives, Visual Merchandising and Visual Standards.
Drive Associate Engagement by fostering a positive, collaborative team environment where associates can bring their best to work each and every day.
Develop, train, coach and provide feedback to all associates utilizing appropriate performance and talent management tools, ensuring positive growth throughout their associate journey.
Assist the Store Leader with leading timely and effective execution of store controls and operating standards (including policy and procedure administration) while contributing towards helping the store be profitable and providing a safe work environment.
Communicate with Store Leader regarding operations data; including product information (mix, trends, needs) local competition, local wages, events, etc.
Support revenue building strategies set by Corporate and Store Leader and monitor performance metrics to help achieve/exceed store goals.
Assist the Store Leader with external partnerships and event promotions for the benefit of the store.
Support execution of community engagement events.
Engage with local community and support the Store Leader with bringing forth ideas to continue to grow brand awareness.
Assist the Store Leader with recruiting, hiring, and on-boarding of all store positions.
Ownership of individual development and professional growth.

Required Education

Bachelor's or equivalent work experience in lieu of degree.

Required Skills & Experience

3 years of supervisory experience in a retail environment preferred.
Sales, customer service, merchandising, inventory control, and loss prevention.
Experience in staffing, coaching, counseling, training and development.
Excellent organization, prioritization and communication skills.
Exceptional team and collaboration skills.
PC Skills: POS Systems and Microsoft Office.

Physical Requirements and Working Conditions

Typical retail environment; store setting. Extended periods of time standing, typing on a computer is required.
Moderate Lifting (30-40 lbs)
Retail hours.
National travel required (up to 5%).
This position has an On-Site location: Associate will work on-site for all work-related activities.
Carhartt is a tobacco free workplace.

#LI-Onsite

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

All associates are required to understand and act in accordance with the Carhartt Core Values. Carhartt reserves the right to change, modify, suspend, interpret or cancel in whole or in any part, the job duties outlined above at any time and without advance notice to the employee.

Carhartt

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