Job Summary:

We are seeking a passionate and experienced Flower Shop Manager to lead daily operations at our boutique floral shop in Washington, DC. The ideal candidate will have a strong background in floral design, retail management, and customer service. You will be responsible for overseeing all aspects of shop operations, ensuring excellent customer experiences, managing inventory, and leading a team of floral designers and sales associates.

Key Responsibilities:

Manage day-to-day operations of the flower shop, including opening/closing procedures.
Supervise, train, and motivate staff to deliver exceptional service and creative floral arrangements.
Oversee floral design and quality control to ensure products meet brand standards.
Coordinate with vendors and manage inventory of flowers, supplies, and gift items.
Schedule and fulfill custom orders for events such as weddings, funerals, holidays, and corporate functions.
Maintain a clean, visually appealing, and organized shop environment.
Develop and implement marketing strategies, including social media, in-store promotions, and community outreach.
Monitor sales and manage budgets, invoices, and payroll in coordination with ownership.
Ensure compliance with health, safety, and local business regulations.

Qualifications:

3+ years of experience in floral design and retail management (flower shop experience strongly preferred).
Excellent customer service and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency in point-of-sale systems and basic computer skills (e.g., email, inventory software).
Creative eye for floral design and attention to detail.
Ability to lift up to 30 lbs and stand for extended periods.
Flexible schedule, including weekends and holidays as needed.

Preferred:

Floral certification or formal training in floral design.
Knowledge of seasonal flowers and current trends in floral arrangements.
Local knowledge of the Washington, DC market and event scene.

Benefits:

Competitive salary with performance bonuses
Employee discount
Opportunities for professional development
Creative and supportive work environment

Job Types: Full-time, Part-time

Pay: $24.00 - $26.50 per hour

Expected hours: 30 – 40 per week

Benefits:

401(k)
401(k) matching
Employee discount
Flexible schedule
Paid time off

Schedule:

Day shift

Experience:

Floral Management: 3 years (Required)

Ability to Commute:

Washington, DC 20036 (Required)

Ability to Relocate:

Washington, DC 20036: Relocate before starting work (Required)

Work Location: In person

Caruso Florist

Latest Jobs

Floral Shop Manager