Summary

As a Customer Experience Assistant, you will be the first point of contact for our clients, providing exceptional customer service and administrative support. Your core skills in clerical tasks, phone etiquette, and organizational abilities will ensure smooth daily operations. With premium skills in managing multi-line phone systems and office management, you will efficiently handle inquiries and appointments. Your relevant experience with Microsoft Office, data entry, and calendar management will contribute to a welcoming and organized front office environment. Join us to be an integral part of our team, enhancing client experiences and supporting our operational success.

Responsibilities

Greet and assist visitors in a friendly and professional manner.
Manage incoming calls using a multi-line phone system, directing inquiries appropriately.
Perform clerical duties such as data entry, filing, and calendar management.
Maintain office organization and ensure a welcoming front desk environment.
Provide excellent customer service, addressing client needs and concerns promptly.
Utilize Microsoft Office and Google Suite for various administrative tasks.

Job Types: Full-time, Part-time

Pay: $15.00 - $21.00 per hour

Expected hours: 35 – 40 per week

Benefits:

Professional development assistance

Shift:

Day shift

Experience:

Administrative: 2 years (Preferred)

Shift availability:

Day Shift (Required)

Ability to Commute:

Upper Marlboro, MD 20774 (Required)

Ability to Relocate:

Upper Marlboro, MD 20774: Relocate before starting work (Required)

Work Location: In person

CHEN Law, LLC

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Customer Experience Assistant