Digital Commerce Representative - Washington, DC

Help Shape the Future of How Our Customers Do Business

At Mitchell Companies and Chesapeake Beverage, we're transforming the way we connect with our customers through digital commerce.

We're looking for a Digital Commerce Representative who enjoys building relationships, solving problems, and helping customers adopt technology that makes doing business easier. In this role, you'll work directly with retailers and internal sales teams to increase adoption of our digital ordering platform (BEES) while helping grow customer engagement and revenue across the market.

This isn't a traditional sales role, nor does it require a tech expert. It's an opportunity to become a trusted advisor who helps customers simplify their ordering experience while supporting the growth of our business.

What You'll Do:

Build Relationships & Grow Accounts

Develop relationships with existing and prospective retail accounts
Identify opportunities to expand digital ordering adoption
Support long-term customer growth and engagement
Introduce products, promotions, and digital ordering capabilities

Champion Digital Ordering

Demonstrate and present the BEES platform to customers
Train retailers on platform functionality and best practices
Assist customers with onboarding and account activation
Help customers maximize platform features that improve efficiency and the overall ordering experience

Manage Customer Relationships

Maintain regular contact with assigned accounts
Meet call frequency and account coverage expectations
Monitor account activity and identify growth opportunities
Troubleshoot questions and coordinate support as needed

Partner with Sales Teams

Collaborate with field sales teams to identify digital commerce opportunities
Support portfolio introductions to non-buying and underdeveloped accounts
Assist with digital commerce initiatives and promotions

What We're Looking For

Strong communication and presentation skills
Ability to build relationships and earn customer trust
Self-motivated with the ability to work independently
Strong organizational and time management skills
Comfortable learning and teaching digital platforms and technology
Experience with CRM systems is a plus

Qualifications

High school diploma required; bachelor's degree strongly preferred
Beverage industry sales, account management, customer service, or related experience preferred
Valid driver's license and ability to travel throughout an assigned territory

Why Join Us?

We’re committed to investing in our people, embracing innovation, and creating exceptional experiences for our customers.

You'll have the opportunity to work alongside experienced sales professionals, build meaningful customer relationships, and help shape the future of digital commerce within our industry.

If you're energized by technology, relationship-building, and helping customers succeed, apply today!

Mitchell Companies is an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace for all employees.

Work Location: In person

Chesapeake Beverage

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