Position

Job Purpose

The Sales Associate is responsible for delivering best in class client service, achieving individual sales goals, building lasting client relationships through mastery of product knowledge and selling ceremonies as well as understanding Boutique operating processes.

Job responsibilities

Tasks & Responsibilities

Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI) including, Individual Sales Volume, Units per Transaction (UPT) & Average Dollar per Transaction (ADS)
Maintain a strong drive for results and a positive, team first attitude at all times

Client Development

Ensure a welcoming client focused environment, which includes offering best in class service, in person, over the phone and through electronic communication
Develop local and international client book with the ability to recruit and develop top clients
Demonstrate strong product expertise, engage clients through the details and stories of our products
Problem solve in partnership with leadership team to ensure that each client issue is accurately resolved to the benefit of the business

Profile

Boutique Operations

Support floor moves, merchandising, visual merchandising, and housekeeping as needed
Help locate merchandise at other Boutiques for clients, accurately process charge-send sales per Company guidelines
Responsible for individual stock assignments, including organizing stock on floor and in the heart of the house
Participate in all inventory and cycle counts and protect the assets of the Boutique through understanding and following operating procedures
Assist in packing or wrapping customers’ merchandise, when necessary

Additional information

Job Responsibilities

At least 3 years of Retail Sales and Client Service experience, preferably in a luxury consumer goods environment
Strong drive for business results with a passion for creativity, fashion and the brand
Ability to develop strong and lasting relationships with people through strong communication, organization and follow-through skills
Provide outstanding customer service including in person, over the phone and through electronic communication
Read, count, and write to accurately complete all business and client related documentation
Ability to adjust priorities and manage time in a fast-paced environment, adaptable to strategies which address evolving business trends
Ability to work varied hours/days, including nights, weekends, and holidays as needed
Ability to operate all equipment necessary to perform the job, including phone systems, cash register, sensor-tag remover, computers, and all other office equipment.
Can stand for extended periods, move and handle boxes of merchandise and fixtures, must be able to lift at least 30 lbs. Willingness to adhere to all company policies, procedures, regulations, and standards

CHRISTIAN DIOR
MAISON

“Whatever you do – whether for work or pleasure – do it with passion! Live with passion,” wrote Christian Dior.
Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the métier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.

Position

Job responsibilities

Profile

Additional information

CHRISTIAN DIOR MAISON

CHRISTIAN DIOR
MAISON

Christian Dior Couture

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