Cielo Rojo has expanded to a larger location down the street in a beautiful setting in the heart of Takoma Park, MD. We were just named the #5 best new restaurant in the D.C. area by Tom Sietsema of the Washington Post! Our slogan Maíz, Espíritu, Amor embodies what we hope to bring to the table. A space that gives tribute to heirloom corn, the human spirit (& agave spirits), & love!

Responsibilities:
- Assist the General Manager in overseeing daily operations of the restaurant
- Manage and supervise staff, ensuring they provide excellent customer service
- Coordinate and schedule shifts for employees
- Monitor food production to ensure quality and consistency
- Implement inventory control procedures to minimize waste and optimize stock levels
- Collaborate with the culinary team to develop and update menu offerings
- Ensure compliance with health and safety regulations in the kitchen and dining areas
- Handle customer inquiries, complaints, and feedback in a professional manner
- Assist in organizing and executing banquets and special events
- Support the General Manager in financial management, including budgeting and cost control

-AGM handles event email communications and scheduling/organizing events for the restaurant

-AGM responds to all customer complaints via our reservation platform on a daily basis

Skills:
-Strong communication and customer service skills via email

-Strong background in food production and culinary knowledge
- Excellent inventory control skills to manage stock levels effectively
- Proficient in coffee preparation techniques and knowledgeable about different coffee varieties
- Exceptional customer service skills to ensure a positive dining experience for guests
- Leadership abilities to motivate and guide the team towards achieving goals
- Experience in kitchen operations, including food preparation, cooking, and sanitation practices
- Knowledge of hospitality industry standards and best practices
- Familiarity with banquet operations and event planning
- Previous experience in restaurant management or a similar role

-Fluent in Spanish, conversationally

If you are a motivated individual with a passion for the hospitality industry, possess the required skills, and have demonstrated leadership abilities, we invite you to apply for the position of Assistant General Manager. Join our team and contribute to creating memorable dining experiences for our guests.

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off
Paid training
Vision insurance

Shift:

10 hour shift
Day shift
Evening shift

Application Question(s):

Do you speak Spanish?
Have you worked in fine dining or casual fine dining restaurants?
Do you have experience responding to customer service questions?
Do you have experience organizing, emailing and communicating for events/catering?
The AGM position typically works WEDNESDAY-SUNDAY (off MON/TUES), is this a schedule you can work?

License/Certification:

Driver's License (Required)

Shift availability:

Day Shift (Required)
Night Shift (Required)

Work Location: In person

Cielo Rojo

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Assistant General Manager (AGM)