Starting pay: $17.50/hr plus tips

City Cruises is seeking Server Assistants to join the 2025 team for its Operation in Washington, DC

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40- year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

About the Opportunity:

The Server Assistant aids servers in the prompt delivery and removal of food and beverage items, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline.

About You:

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

Essential Duties & Responsibilities:

Provide exceptional hospitality to guests and coworkers as prescribed in our Respect Service System (RSS)
Provide guests with water, coffee/tea, and bread service throughout the meal
Bus used and unneeded dishes and glassware from guests tables to galley
Scrape and stack dirty dishes, and carry dishes and other tableware to the galley for cleaning
Maintain the cleanliness and safety of all common areas and service stations; clean up spilled food, drink and broken dishes, and remove empty bottles and trash
Set up and break down dining room and service stations as prescribed; this requires movement of dining cabin furniture
Provide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interest
Be prepared to begin work at scheduled time
Maintain uniform and personal grooming in compliance with appearance standards
Assist with the warm and efficient greeting and seating of guests when they arrive
Additional job duties as assigned

Qualifications & Requirements:

High school diploma or equivalent required
Must meet minimum state age requirements
Previous restaurant experience preferred
Energetic and enthusiastic personality essential
Must be able to effectively understand and convey written and verbal information to guests and coworkers
Must possess a service orientation – actively looking for ways to help others
Will work for extended periods of time without sitting
Required to lift furniture and other heavy items such as bus tubs up and down stairs
Will be required to be available for work on all major holidays

The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law.

Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.

We encourage qualified applicants with arrest and conviction records to apply.

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City Experiences

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