The Choice is employing a highly exciting opportunity with a renowned educational institution. This museum opened in 2016, with an outpouring of support, and continues to be one of the most highly visited historical and cultural museums in Washington, DC and in the United States.

The Donor Services Assistant will directly support the Development Operations division of the museum. This is an administrative support role but will still interface with donors both through email and phone communications to assist with inquiries and donor account support.

The ideal candidate will have/will be:

Previous development/fundraising support experience. Prior work experience with a museum or educational institution would be a very large plus
Exceptional customer service and communication skills
Previous experience with a CRM is preferred. Salesforce is a large plus!
Based in DMV area-this is a fully in-person position (Monday-Friday)

Job Duties will include:

Serve as point of contact for donor and member credit card updates
Record, copy, and route gifts and checks for processing
Monitor, route and respond to incoming email in the Development Operations email resource account
Prepare and mail acknowledgement letters
Create constituent records and update information in the museum's fundraising database
Update contact information from returned emails
Update addresses from returned mail
Manage donor data for the Ambassador program
Download and update Ambassador data in Convio
Prepare and mail acknowledgement letters
Track postage stamp inventory
E-File records, gifts and documentation
Provide backup support for gift processing
Provide administrative support as needed

Candidates must be fully available for an in-person role and able to commute to downtown DC Monday-Friday. Occasional attendance for museum events may also be required. This position is an open-ended contract opportunity, and will be an hourly position.

HS123

Job Types: Full-time, Contract

Pay: $27.35 per hour

Physical Setting:

Office

Schedule:

8 hour shift
Monday to Friday

People with a criminal record are encouraged to apply

Application Question(s):

Are you fully open and able to work in the office Monday-Friday, in downtown DC?
Are you fully vaccinated for Covid?

Work Location: In person

Client of The Choice Inc

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Donor Services Assistant (Museum)