Barista/Cashier

Position Summary

The Barista/Cashier is responsible for making quality beverages, generally specialty coffee and hot beverages, preparing food orders, working the POS, and maintaining the store presentable to guests by cleaning and restocking. Cashier/Barista’s must do all those tasks in a quick and efficient manner while providing excellent customer service to our “Paul ” guests.

Position Task

Prepare and serve coffee, tea and other beverages while maintaining brand and quality standards, and prepare food order for guests
Properly handling and maintaining all equipment
Respond to orders, questions, concerns, and customer complaints in a professional and efficient manner
Maintain the brand standards and customer service
Provide guest with any support needed to guide them thru questions and understating our menu offerings
Observe and practice relevant health and safety standards
Clean and maintain coffee equipment in accordance with coffee manufacturer standards
Restock all grab and go, disposables, bags, etc.
Other duties as assigned by management

Qualifications/Requirements

High School Diploma or GED
Ability to read, write and speak English proficiently
Previous experience in retail, hospitality and/or customer service is preferred
Strong communication and interpersonal skills with the ability to work across functional groups in a positive and collaborative manner
Ability to handle large work volumes requiring a high degree of accuracy and be highly organized
Detailed oriented and strong work ethic
Ability to set and handle multiple priorities, adapt to changing situations quickly, follow instructions, schedules and timelines
Able to work in a fast-paced, challenging environment

Compensation

Starting Hourly rate + Tips (estimated average $150-$600 per pay period)

Supervisory Responsibilities

This position does not have any supervisory responsibilities.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours may vary, Monday thru Sunday or as the job duties demand. Work on holidays may also be required.

Cole Hospitality

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