Title: Post Closing Associate

Remote USA

If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work for Doma Technology LLC.

About Us 

Doma Technology LLC offers solutions for lenders, real estate professionals, title agents, and homeowners that make closings vastly simpler and more efficient, reducing cost and increasing customer satisfaction.

Our Values

Obsessively Entrepreneurial - We encourage calculated risk-taking, and we know that some of our best learning happens by making mistakes along the way.
People First - We communicate with honesty and respect to our customers, colleagues, and partners.
Better Together - We believe diversity, equity and inclusion creates value through the differences in our backgrounds, experiences, and perspectives.
Act with Integrity - We hold ourselves to the highest ethical standards in all of our business practices.

This is a 40 hour/week contractor role in our Arlington, TX location.

About the role

The Post-Closing Associate is a critical member of the Doma Operations enterprise refinance team. This individual will ensure that signed closing packages are received, reviewed, and processed with timeliness, expert accuracy, and precision, furthering the Doma mission to make the closing process as frictionless as possible for borrowers and lenders. The Post Closing Associate will be excited to join the ‘title company of the future,’ processing refinance transactions leveraging technology to streamline the closing process. The Post Closing Associate will be based in our Operations Hub in Arlington, TX.

What will you be doing?

Performing any or all post closing duties with confidence and professionalism
Post closing duties include:

    Reviewing signed closing packages for accuracy and completeness 
    Scanning packages and labeling documents correctly in files
    Ensuring lender documents are returned in required timeframe
    Preparing county-specific intake forms for recording
    Assisting in the recording team ensuring documents for recording (e-recording and traditional) are complete and accurate
    Assisting internal Compliance department with any post closing related audit details at the file level

Additional customer service duties include:

    Anticipating customer needs and resolving escalations in a professional, efficient manner in collaboration with escrow colleagues
    Providing status updates on the transaction throughout the post closing and recording process to internal and external parties as needed

What skills and experience do you need?

1+ years of post closing and/or recording experience
Coachable and willing to learn and grow
Demonstrated ability to work as a team player in a fast-paced environment
Experience using ResWare and Simplifile preferred
Thrive in a fast-paced, metrics-driven work environment
Have extreme attention to detail and strong organizational skills
Are comfortable working within company stated SLA’s.
Have excellent phone, email, and face-to-face communication skills
Able to quickly pick up how to use new tools and software
Own your ability to deliver excellent, error-free service throughout the post closing process. 
Passion for multitasking and context-switching
Are comfortable with constant change and process improvement
Must be a local candidate with the expectation of working full time in our Arlington, TX office

Shown below is the lowest to highest base salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the base salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. At Doma, compensation decisions are dependent on the facts and circumstances of each case.

This job is also eligible for the following compensation components: Bonus

The base salary range for this role is shown below:

$42,800 - $65,500 USD

How we’ll value you and make your life a bit easier:

We offer a comprehensive package of benefits to eligible employees: medical/dental/vision insurance, 401(k), generous vacation time, and paid bonding leave.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

We believe the most valuable investment we can make is to build an outstanding team of colleagues and leaders who are passionate about our mission.

We currently offer the following benefits to all Full-Time employees:

Work/Life Balance - We encourage taking Paid Time Off (PTO)!
12 Weeks of Paid Family Bonding Leave (Maternity and Paternity)
Incredible medical, dental, and vision benefits options to allow you to customize to you and your family’s needs that all start on your first day of employment
Flexible Spending Account (FSA) & Health Savings Account (HSA)
401K with company match program
Short-Term & Long-Term Disability
Commuter Flexible Spending Account (i.e. Transit or Parking)
Supplemental Life and AD&D Insurance
Auto & Home Insurance Group Life Insurance
Critical Illness, Injury and Hospital Insurance

We believe in Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Doma Holdings

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