Job Summary

The Case Manager is responsible for facilitating a client’s transition to independence through a strengths-based approach to social work practice, the endorsement and application of community resources, and the provision of information and referral for services. In addition to providing case management and other family strengthening services, the Family Support Worker advocates for clients in other areas such as education, child-care, housing, employment, and court and public systems.

Responsibilities

Conduct home visits to observe, assess, document, and monitor the children's and family's conditions, functioning, well-being, and risks, as well as needed services.
Assess caregiver interactions, disciplinary methods, communication, child development, safety, health, budgeting, nutrition, and home maintenance.
Engage families and support networks to identify needs and implement goal-oriented, achievable interventions, building on family strengths.
Facilitate family support services to enhance life skills and respond effectively to crisis and stress.
Report child abuse and neglect, and help families modify behaviors or conditions contributing to issues.
Develop and maintain professional relationships to promote family independence from child welfare involvement.
Build trust and rapport to create effective plans for achieving goals.
Collect accurate information for reporting, document contact records, and track progress toward goals.
Enter relevant data into the Homeless Management Information System (HMIS) promptly.
Analyze collected data and participate in team meetings on family assessment, planning, and service agreements.
Maintain relationships with community agencies, schools, businesses, and service providers to advocate for clients.
Connect families to community resources and support systems.
Participate in meetings to advocate for resources and coordinate services.
Help develop social service plans for Ward 7 residents.
Attend community meetings to stay informed about programs and resources.
Act as a representative at community events and meetings.

Qualifications

Two to five years of experience in a community-based human services field or similar capacity is required.
Bachelor’s degree in social work or related field required
Strong knowledge of issues facing families of Ward 7. Ability to work with community residents and community-based organizations.
Knowledge of community engagement and outreach strategies.
Ability to exercise sound judgment in evaluating situations and making decisions.
Skilled in defining and evaluating problems, establishing facts, drawing valid conclusions, and determining or recommending solutions.
Adept at assessing environments by listening to what is said—and what is not said.
Thorough understanding of, and adherence to, confidentiality protocols.
Strong ability to organize and prioritize multiple tasks effectively.

Pay: $30.00 - $32.00 per hour

Application Question(s):

Have you ever been employed at East River Family Strengthening Collaborative?

Education:

Bachelor's (Preferred)

Work Location: Hybrid remote in Washington, DC 20019

East River Family Strengthening Collaborative

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FRSP Case Manager