Job Title: Case Worker

Location: Alexandria, VA

Employment Type: Full Time

Job Description:
We are seeking motivated, solution-driven team players eager to embrace the responsibilities of working in a dynamic and professionally rewarding environment. This role involves assessing client needs, developing and implementing service plans, and coordinating services to help clients achieve their goals. The ideal candidate will have a strong commitment to social services, excellent communication skills, and the ability to work collaboratively with clients and other service providers.

Duties and Responsibilities:
Conduct intake assessments to determine the needs and goals of migrants.

Develop and implement individualized service plans in collaboration with migrants.

Ability to utilize effective case management techniques, such as Motivational Interviewing, Psychological First Aid, Client and Trauma-Informed Care, use of verbal de-escalation techniques, and how to incorporate strength-based and solution-focused services.

Strong ability to research and establish local and international resources useful to migrants.

Coordinate with service providers to ensure migrants receive necessary services that may include medical care, legal assistance, and social services.

Maintain accurate and timely documentation of all case management activities in the database.

Ensure compliance with program policies and procedures, including safeguarding sensitive information.

Conduct regular follow-up meetings with migrants to monitor progress and update service plans as needed.

Advocate on behalf of migrants to ensure they receive appropriate services and support.

Ability to demonstrate cultural competence, inclusivity, and sensitivity (e.g. trauma-informed care, emotional intelligence, shelter experience/background working with vulnerable populations such as asylees, refugees, and unhoused individuals)

Ability to remain calm and composed under stress.

Provide crisis intervention and support as needed.

Participate in regular team meetings and case conferences to review cases and ensure coordination of services.

Maintain confidentiality and comply with all program policies and procedures.

Perform additional responsibilities as needed to support the program.

Qualifications:
High School Diploma and 1-2 years of case management experience OR BA Degree in Social Work, Psychology, Sociology, or related field, with no additional experience.

Proficient in Microsoft applications (Word, PowerPoint, Excel) and other common office equipment.

Strong organizational abilities, outstanding writing and verbal communication skills, and the capacity to multitask.

Bilingual in Spanish and English or another language predominantly used in location. If not bilingual, some may be considered for hire.

Physical Requirements and Work Conditions:
Ability to work flexible hours, including evenings, weekends, and holidays.

Ability to work under stressful conditions and manage multiple priorities.

Ability to ascend/descend stairs.

Ability to lift up to 30 lbs.

Work involves sitting and standing for prolonged periods.

Visual acuity is required to complete paperwork and computer work.

Salary: Commensurate with experience.

Essential HealthCare Solutions is an Equal Opportunity Employer:

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need reasonable accommodation for any part of the employment process, please contact Human Resources and let us know the nature of your request and your contact information.

Accommodation requests will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to by Human Resources.

Essential Healthcare Solutions LLC

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