Under the general supervision of the Case Manager Supervisor and/or Program Manager, the Case Manager shall coordinate all Provider type (including Secondary Service Providers, District Agency Providers, and Community Providers) services and ensure that families are making meaningful progress toward increasing earnings and achieving housing stability. Case Managers shall be responsible for conducting outreach to referred families and administering the 2Gen approach, engaging families in Provider activities, re-engaging those families who started to participate and subsequently stopped, introducing families to Provider processes, reviewing DHS-administered assessments, developing and amending housing stabilization plans, and helping families overcome barriers to program engagement and participation. Case Managers shall develop trusted working relationships with assigned families and shall monitor families’ engagement and progress for as long as the families are in the program. Case Managers shall coordinate multiple activities outlined in the housing stabilization plan. Case Managers shall work exclusively (40 hours per week). Case Managers are ultimately responsible for the engagement of families and should work with TEP Providers to identify appropriate education and occupational training programs as well as employment opportunities for families.

PRINCIPLE ACCOUNTABILITIES

Service Delivery Provide direct services to clients on demand that may include referral for services, crisis intervention, and risk assessments. Document challenges to service delivery and provide timely recommendations to the Family Services Program Manager to ameliorate barriers and strengthen family capacity. Intervene in situations that may require crisis counseling to diffuse potential disruptions to progress. Identify and/or develop an array of support services for clients for the purpose of integrating support systems and expanding program and family strengthen capacity. Regularly engage families in assessing needs and implementing interventions that are goal oriented and achievable. Consistently enter all relevant client contact information into “ETO”, TAAG, HMIS, etc.)

EDUCATION
BA degree in Social Work, Psychology, Sociology, Counseling, or related service/science or health care related disciplines

EXPERIENCE

One (1) year of experience providing case management services (internship experience applicable). Where necessary and appropriate, a Case Manager without a bachelor’s degree can meet minimum qualifications by substituting at least two (2) years of work experience in a social service and/or human service field. Certification and/or licensure in relevant discipline (e.g., certified addictions counselor) may also substitute for educational requirements

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift

Application Question(s):

List your experience as a case manager.
Are you willing to work onsite Monday - Friday?
Are you familiar with ward 8?
What is your salary requirement?

Experience:

social service: 4 years (Required)
Case management: 4 years (Required)

Language:

Spanish (Preferred)

Willingness to travel:

25% (Required)

Work Location: In person

Far Southeast Family Strengthening Collaborative, Inc.

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