WE ARE

Fawne x District Candle Lab started by two entrepreneurial immigrant women local to the DMV. We believe in creating beautiful spaces where people get to have unique experiences. We are a dual concept shop opening soon at the Union Market district. Imagine as you walk in, you are guided by candle makers and taught how to blend fragrances to make your own custom candle. While waiting for the drying process, you get to shop around and make your own jewelry. This is a space where people get to enjoy their time and bond with their friends and family, creating lasting memories.

YOU ARE

An organized individual with a passion for event planning and connecting with people. You’ll use your creativity and people skills to maintain a warm and hospitable experience for both customers and our team. As assistant manager of our shop, you’ll embody our authentic, engaged style of customer service, all while ensuring events at the shop are fun and engaging. You will work closely with the manager and our current team.

WE OFFER

$22-$24 hour starting rate with annual raises
Your favorite candle or jewelry piece (any of our goods!) at an awesome discount
A team culture that supports each other and openness to listen to your ideas

WE ASK FOR

Full-time 30-40/week position
Availability to 3 weekdays + Saturdays & Sundays
Some days require evening shift (2-8PM) availability
Flexible availability + commitment to working holidays is a must
Adaptability to manage multiple projects at once with efficiency and poise
Experience in customer service preferred OR transferable skills
Experience in event management preferred
Must be willing to drive to and set up for off site events

Key responsibilities include:

Leadership + Team Culture

Set an example for positivity, professionalism and hospitality among team
Actively work toward reaching sales goals by leading team with clear customer service expectations through training, leadership and sales strategies
Provide clear, constructive + positive feedback and delegate tasks clearly
Manage & organize monthly team schedule including events, sales & promotions.

Shop Experience + Customer Service

Exemplify + foster a welcoming, positive and service-focused shop environment through communication, body language and morale
Develop + maintain knowledge of the goods we carry, share those stories with customers and train future team members on how to learn + sell
Ensure prompt + polite customer service by clearly communicating requests across the team and quickly following up communication on all requests and issues
Executing regular customer perks, experiences + events

Operations + Inventory Management

Assist with inventory management on Shopify and Stocky to ensure inventory is accurate and products are not oversold
Lead and complete weekly transfers (unpacking, counting and merchandising new products) to ensure the shop is stocked and can support sales
Communicate with us on our calendar app in a timely and professional manner

....and much more! This is a dynamic role that requires a genuine love for customer service, adaptability, computer proficiency, strong written / oral communication and the ability to support the needs of the shop and the team as they arise.

To apply:

Please send an email with your résumé and a cover letter stating why you’d be perfect for our team to audry@wearfawne.com.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Expected hours: 30 – 40 per week

Benefits:

Employee discount
Flexible schedule

Shift:

8 hour shift
Day shift

Ability to Relocate:

Washington, DC 20002: Relocate before starting work (Required)

Work Location: In person

Fawne

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