Job Summary
We are seeking a dedicated and dynamic Assistant General Manager to support and oversee operations within our establishment. The ideal candidate will possess a strong background in hospitality management and demonstrate exceptional leadership skills. This role is pivotal in ensuring a seamless guest experience while managing staff, ensuring shift success, and managing operations. The Assistant General Manager will be responsible for maintaining high standards of service and operational efficiency.

Responsibilities

Lead and supervise daily operations to ensure exceptional and consistent service daily.
Manage staff scheduling, shift management, and performance evaluations.
Oversee cash handling procedures, ensuring accuracy and compliance with company policies.
Train and develop team members in best hospitality practices and operational procedures.
Utilize Square POS system for efficient order processing and inventory management.
Coordinate catering services and food service operations to meet guest expectations.
Foster a positive work environment that encourages teamwork and professional growth.
Address guest inquiries and resolve any issues promptly to enhance customer satisfaction.

Experience

Proven experience in hospitality management or a related field is essential.
Familiarity with cash handling processes and financial reporting.
Experience in staff training, development, and performance management.
Knowledge of food service operations, catering, or hotel management is preferred.
Proficiency with POS systems, particularly Square or Toast, is an advantage.
Strong communication skills with the ability to lead a diverse team effectively.
A commitment to providing outstanding customer service in a fast-paced environment.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: No less than 40 per week

Benefits:

Employee discount

Shift:

Evening shift
Morning shift

Experience:

Hospitality management: 1 year (Required)
Leadership: 1 year (Required)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)

Ability to Commute:

Alexandria, VA 22304 (Required)

Ability to Relocate:

Alexandria, VA 22304: Relocate before starting work (Required)

Work Location: In person

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