Restaurant IT Field Service Technician – Level 1
Arlington, VA | Supporting Wendy's

If you’re the kind of person who likes fixing things, working independently, and being out in the field instead of stuck behind a desk, this role is for you.

Flynn Group is hiring a Restaurant IT Field Service Technician (Level 1) to support our Wendy's locations across the DC, Maryland, and Northern VA markets. You’ll be the go-to tech keeping restaurant systems up and running so teams can focus on serving guests.

What You’ll Be Doing

Travel to restaurant locations to repair, service, and maintain IT equipment
Perform preventive maintenance and installation projects
Troubleshoot POS systems, computers, peripherals, cabling, and basic networks
Test systems to ensure full functionality
Support restaurant teams with technical issues and questions
Document work completed using ServiceNow
Participate in an on-call rotation for critical system issues
Work independently while meeting quality, cleanliness, and safety standards

What We’re Looking For

High school diploma or equivalent
General computer knowledge (Windows/DOS)
Basic cabling and networking knowledge
Comfortable using hand and power tools
Able to work on a 6’–8’ ladder
Ability to lift up to 55 lbs regularly
Valid driver’s license, reliable vehicle, and good driving record
Strong communication skills and a positive attitude

Why Flynn Group?

Medical, Dental & Vision
Retirement & Savings Plan
Paid Time Off
Tuition Reimbursement
Company-provided tools & laptop assistance
Dining discounts & company outings
Stable, growing organization with clear career paths

Flynn Group is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $22.00 - $23.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: On the road

Flynn Group of Companies

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IT Field Technician - Flynn Group - Wendy's