Primary Purpose:__________________________________________________________________________

This position will provide administrative, analytical, and project management support for the SQFI technical team, specifically the training team.

Essential Job Functions:___________________________________________________________________

Monitor, vet, and respond to all incoming training-related emails, including routine requests from training centers (TCs) and sites regarding SQF training courses.
Update and distribute SQF training course materials, invoices, and information to attendees and relevant SQFI staff.
Schedule and post courses on the SQFI website; track and communicate training registration numbers.
Utilize software such as Excel to identify, interpret, and predict patterns and trends in training data.
Assist with the implementation of technical strategies and solutions.
Prepare analytical reports and collaborate with other SQFI staff to identify solutions and opportunities for growth.
Coordinate relevant course/curriculum details with marketing and administrative teams for posting to the SQFI website including monitoring course registrations, identifying and scheduling instructors, addressing participants queries, executing changes, and updating course data as needed.
Provide strategic logistical support to training courses which may include activities such as: participant scheduling, communications and tracking, training delivery platform logistics, and materials oversite.
Support, connect, and respond to questions from the SQFI global training center community and other global stakeholders.
Use Adobe Connect to produce webinars and virtual learning events and manage virtual platform technologies for positive participant experience.
Serve as a customer service representative for the SQF Technical team, answer and screen incoming technical questions through calls or emails.

Other Job Functions:_____________________________________________________________________

Other projects as assigned or directed as it pertains to the SQF Compliance and Training programs.
Assist with the planning of the annual conference for SQF Unites, as needed.

FMI

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