Overview
We are seeking a dedicated and skilled Service Technician to join our team. In this role, you will be responsible for providing exceptional customer service while ensuring the smooth operation of our retail environment. The ideal candidate will possess strong communication skills and a solid understanding of retail operations, including merchandising, stocking, and cash handling. Your ability to engage with customers and provide product demonstrations will be key to enhancing the shopping experience.

Responsibilities

Deliver outstanding customer service by assisting customers with inquiries and providing product information.
Conduct product demonstrations to educate customers on features and benefits.
Supervise and train junior staff members, ensuring adherence to company policies and procedures.
Manage point-of-sale (POS) transactions accurately, including cash handling and cashiering duties.
Maintain organized merchandising displays to enhance product visibility and appeal.
Assist with stocking shelves and inventory management to ensure products are readily available for customers.
Utilize retail math skills to analyze sales data and make informed decisions regarding inventory levels.
Engage in upselling techniques to promote additional products that meet customer needs.
Exhibit strong phone etiquette when handling customer inquiries via phone or email.

Experience

Previous experience in a retail environment is required, with a focus on customer service roles.
Supervising experience is preferred, demonstrating leadership capabilities within a team setting.
Familiarity with grocery store operations is a plus, particularly in areas such as stocking and merchandising.
Bilingual candidates are encouraged to apply, as effective communication is essential for customer engagement.
Basic math skills are necessary for managing transactions and conducting retail math analysis.
Strong communication skills are essential for effective interaction with customers and team members alike. Join us as a Service Technician where you can leverage your skills in a dynamic retail environment while contributing to an exceptional customer experience!

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Work Location: In person

groomingville

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