Full Job Description

Located in the heart of Rockville, Gyuzo is a traditional Japanese BBQ restaurant with a modern twist, and is the first of its kind to serve A5 Miyazaki Wagyu in Maryland. We are currently seeking a professional, reliable, and self-motivated Manager to lead our team. We believe that strong leadership is critical in providing memorable guest experiences and creating a fulfilling team culture.

POSITION SUMMARY:

The Manager at Gyuzo is directly responsible for the supervision, organization, and scheduling of the Front of the House team, including the Bar operations, Host team, Servers, Bussers, and Food Runners. This position maintains the highest quality Guest Experience through a dedication to excellence in food, beverage and service standards, cleanliness, sanitation and safety.

ESSENTIAL TASKS AND RESPONSIBILITIES:

Provides on-going coaching and appropriate progressive discipline to all Team Members in the restaurant, ensuring each Team Member has clarity around their current level of performance.
Increases sales in the restaurant by providing the highest levels of uncompromising quality of food, beverage, reception, greeting, seating and service.
Supervises day-to-day operations to ensure all standards of quality and service are achieved during each shift.
Provides orientation and training according to training systems, standards and manuals for new hires.
Constructs the weekly work schedule to meet the demands of the business.
Supervises operations and Team Members to ensure that all cleaning, maintenance, housekeeping and side work duties are accomplished in line with operations standards.
Proactively communicates to Managing Partners and other members of the management team to share and convey information regarding the restaurant.
Maintains familiarity with all national, state, and local safety, health, and sanitation standards and ensures all Team Members are following guidelines appropriately.
Correctly performs all duties necessary to open and close the restaurant in a punctual manner.
Additional duties as assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

Must be able to pass a verifiable background check
Strong organization, planning, and time management skills, with the ability and initiative to react effectively and quickly to unexpected circumstances
Ability to read and understand financial data
Ability to build positive working relationships and provide clear direction and feedback
Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism
Handle stress associated with responding to/solving problems
Exercise of discretion and independent judgment, as well as a creative approach to formulating responses
Accurately complete paperwork and reports

EDUCATION AND WORK EXPERIENCE:

A minimum of five (5) years of restaurant/hospitality experience required
Previous experience leading a high-volume, upscale concept restaurant required
ServeSafe Manager’s Food Safety Certification required
High School Diploma or G.E.D. required

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to stand, sit, walk, talk, and hear
Must be able to constantly stand and walk for extended periods of time, at least 8 hours, and traverse all parts of the restaurant quickly
Must be able to lift, handle, and carry (e.g. food, small wares, equipment, supplies and paper goods) at a minimum of 50 pounds constantly, and up to 100 pounds occasionally
Must be able to bend, kneel, stoop, reach, and squat on a frequent basis
Must be able to taste, be able to distinguish between and among flavors, spices, and scents as to their appeal and level of intensity for all food and beverage products
Must be able to perform work on a computer in addition to completing paperwork

WORK ENVIRONMENT:

Must be able to work around changing of schedules, which includes being available to work throughout the day, nights, weekends, and holidays, as required
Must be able to work in an environment subject to loud noises from restaurant equipment and machinery, fumes, odors, dust and smoke
Temperature extremes range from working near 1800-degree Fahrenheit to working in a walk-in freezer of -10-degree Fahrenheit

Job Type: Full-time

Pay: $5,000.00 - $6,000.00 per month

Benefits:

Employee discount

License/Certification:

Driver's License (Required)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)

Work Location: In person

Gyuzo Japanese BBQ

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