Retail Sales Associate

The Part-Time Retail Sales Associate at Hitched is responsible for providing customers with an excellent in-store shopping experience and overall customer service that the Hitched brand is known for. The role focuses on aiding the showroom retail team with driving showroom appointments, managing appointment flow, and showroom upkeep in between appointments.

ESSENTIAL FUNCTIONS

Demonstrate regular, dependable attendance and punctuality
Assist in setup and breakdown of the showroom floor on a daily basis
Maintain a clean, sanitized, and organized showroom floor and storage room
Prepare the showroom in between each appointment
Check-in customers, manage appointment and walk in flow, and greet customers
Maintain a sanitized, polished, and organized product display and try-on inventory
Provide a warm welcome to customers and give them the Hitched overview
Demonstrate knowledge of product and company to close sales
Determine customers' needs based on preference, lifestyle, timeline, and budget
Suggest additional merchandise such as silicone rings and wedding day gifts
Maintain a positive and professional attitude throughout the appointment
Facilitate the checkout process and package same-day purchases with care
Invite purchasing customers to take a celebratory photo and congratulate them

OTHER RESPONSIBILITIES

Represent Hitched at ongoing wedding expos and industry events
Provide phone support to customers
Perform other internal and showroom duties as needed
A passionate advocate of the Hitched brand
Experienced in resolving unsatisfied customer issues or misunderstandings
Experienced in face-to-face, phone, and email communication etiquette
Available to work evenings and weekends on a Part-Time basis
Willing to go above and beyond

WE OFFER

System and sales training
Jewelry education & training
Positive & safe work environment
Opportunity to grow within the company
Fully stocked kitchen with snacks & beverages
Hitched is closed 12/24 - 1/1 every year
Hitched employees can purchase jewelry at cost
Hitched is an equal-opportunity employer
Pay is $20.00 an hour

About Hitched

Hitched was founded by husband and wife, Chris and Stephanie Sammons, in 2018 as a way to provide couples with the convenience and affordability they found lacking at traditional jewelry stores. Our mission at Hitched is to provide our customers with a shopping experience that embodies everything a wedding band symbolizes - love, trust, partnership, and forever. Not only do we want you to love your ring, but we want you to love the process of shopping for it - which means trusting whom you are buying from and having the support you need while making one of the most special purchases of your life. We strive to form a lasting partnership with each and every one of our customers. From our thorough educational resources to our excellent customer service and lifetime warranty, we're here for you for the big day and forever after.

Hitched

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Retail Sales Associate