Become a part of our caring community and help us put health first

The Administrative Assistant 3 follows established procedures and guidelines to provide timely and effective secretarial support to an office, business unit, department, or other organization. Answers telephones, screens calls, and takes messages so callers/visitors are attended to promptly, courteously, and accurately. The Administrative Assistant 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills.

The Administrative Assistant 3 transcribes, types, formats, and proofreads a variety of material (e.g., correspondence, invoices, contracts, meeting minutes, reports, speeches, and presentations) using word processing, presentation, graphics and spreadsheet software. Coordinates internal and external meetings which may involve scheduling meeting times, making travel arrangements for attendees, and ensuring that various meeting amenities are available. Manages the appointments and schedules of applicable staff. Uses office equipment such as photocopiers, faxes, and printers. Additional responsibilities may include distributing incoming mail, preparing outgoing mail, filing, maintaining office supplies or other inventory. Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge.

Use your skills to make an impact

As the Administrative Assistant 3, you will transcribe, format, and proofread a variety of material (e.g., correspondence, invoices, contracts, meeting minutes, reports, processing expenses and presentations) using Microsoft Office (Excel, Word, PowerPoint and Outlook). You will coordinate internal and external meetings which may involve scheduling meeting times, making travel arrangements for attendees, and ensuring that various meeting amenities are available and manage the appointments and schedules of applicable staff. Additionally, you may distribute incoming mail, prepare outgoing mail, file, maintain office supplies or other inventory.

Key Role Functions

Communicate via phone, digitally and in person to internal and external stakeholders, partners, providers, and corporate and community leaders
Manage and maintain calendars/schedules using sound judgment to prioritize meetings
Organize and manage all details related to arranging business meetings (onsite/offsite logistics, work with other affected areas' designees, catering, remote access, communication, etc.)
Assist leadership team with presentations, responses to requests, reports, meeting agendas and meeting materials
Maintain and manage travel schedules (scheduling appointments, making travel arrangements, etc.)
Maintain office files, records, and filing systems as appropriate
Determine proper course of action for incoming requests, calls and correspondence, direct to appropriate person or operational area
Anticipate needs before they happen and take initiative to eliminate any potential bottlenecks which may arise
Handle executive floor's audio/visual needs (if onsite)

To be successful in this role, you must have the ability to perform at a high-intensity pace, juggling multiple projects with a positive attitude while producing a quality work product and maintaining strict confidentiality. You must have a solid comfort level in an executive corporate environment and can work independently and effectively in a fast-paced environment, think on your feet, remain calm under pressure, and anticipate needs in advance. Having strong organization skills with the ability to balance multiple initiatives under short timelines and prioritize workload are also critical to success in this role.

Required Qualifications

5+ years of experience supporting multiple senior level executives in a large and complex organization
Experience managing many details for executive leaders related to calendaring/scheduling, follow-up requests, travel-related planning, processing and managing expenses etc. simultaneously with low rate of error
Strong proficiency in Microsoft Office including Word, PowerPoint, Excel and Outlook
Strong attention to detail with excellent verbal and written communication skills
Ability to build strong working relationships with people both internally and externally
Ability to always retain confidentiality
Ability to manage and prioritize large workload
Applicant MUST be located within 50 miles of one of the following locations: Louisville, KY., Chicago, IL., or Washington, D.C.

Preferred Qualifications

Associate's or Bachelor's Degree
Experience with internet research and proof-reading/editing
Experience using various visual collaboration platforms (i.e., Lucid, Loop, etc.)

Additional Information

This position is primarily remote; however, occasional onsite work may be required depending on business needs. Candidates should be comfortable with a possible hybrid work arrangement

This position requires that you be located within 50 miles of one of the following locations: Louisville, KY., Chicago, IL., or Washington, D.C.

This position operates on Eastern Standard Time (EST) Hours.

Virtual Pre-Screen

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn't missed) inviting you to participate in a HireVue interview. In this interview, you will listen to a set of interview questions over your phone or text and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website.

Work-At-Home Requirements

At minimum, a download speed of 25 mbps and an upload speed of 10 mbps is recommended; wireless, wired cable or DSL connection is suggested Satellite, cellular and microwave connection can be used only if approved by leadership Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$53,100 - $72,500 per year

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana

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