"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and . Join the team and start a better life for yourself."

Location

College Park
Employment type

Full Time Permanent
Department

Customer Relations
Anticipated Closure Date

2026-06-14

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Candidate profile (title) Why we will love you

Candidate profile (text) - Default language You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and your uniqueness. Join our team and start a better life for yourself.

Key responsibilities (title) What you'll be doing day to day

Key responsibilities (text) As a Retail Carts Co-worker ensuring an enjoyable shopping experience for our customers, you will:

Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard.
Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours.
Ensure physical shopping tools are filled at closing.
Monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe.
Address customer needs, resolve issues independently, escalate matters to a manager when needed.
Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed.
When supporting in Full Serve Hand Out (FSHO), provide customers with a simple and efficient handout experience.
When supporting in Returns, ensure products and equipment are properly staged.
When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff.
Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Team vision ( title) Together as a team

Team vision (text) At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We're a bunch of people who are truly passionate about people!

Let's connect !

Let´s connect JOB TYPE: Permanent, Full time
BENEFITS ELIGIBLE: Yes
HOURS: Hourly role 34-40 Hours/week

Retail environment, must have open availability Monday through Sunday

The pay rate for this role is $19.50

At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits
Dental and vision plans
Medical and Rx plans (must work min. 20 hrs/wk)
A fun and inclusive work environment

Local section (title) Qualifications

Local section (text) • Physical Demands: Lifting up to 50lbs and walking frequently.

Working Conditions: Outdoor 50% of the time.

Why you will love us

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.

At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.

Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

What we all have in common

Living our values
Being your unique self, while respecting and including others
A passion for home furnishing
Performing & delivering while learning & developing
Having fun!

Ikea us

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Carts Attendant ( 34-40 Hours/week)