About Us

At IMPaCT Care, we get out of bed every day to remake the American health workforce. We find, train, and enable Community Health Workers — caring people who keep their communities healthy. We've built the largest, most scientifically-proven Community Health Worker platform in the country, now active across 22 states and trusted by over 70 organizations, including Kaiser Permanente.

We are currently hiring Community Health Workers to serve Baltimore, MD in partnership with Kaiser Permanente. If hired, you will work directly for IMPaCT Care.

Who You Are

You are a natural caregiver with deep roots in your community. You bring empathy, cultural awareness, and a genuine commitment to helping people live healthier, more stable lives. You're organized, tech-savvy, and comfortable navigating diverse neighborhoods and meeting clients where they are — literally and figuratively.

You may also bring experience in:

Community outreach, peer support, canvassing, or public health
Navigating social service systems like Medicaid, housing, food assistance, or transportation resources
Clinical or care team environments using tools like EPIC/EMR

What You'll Do

Build trust with clients through consistent, culturally aligned, and empathetic communication
Identify and address barriers to care including food insecurity, housing instability, and transportation
Connect patients to care teams and community resources, following up to ensure needs are met
Document client interactions, needs, and outcomes using digital tools
Participate in integrated care huddles and collaborate with clinical teams
Use performance data and feedback to continuously improve client outcomes

What You Bring

High school diploma or equivalent
Spanish speaking a big plus
1–3 years of experience in community outreach, health education, or a related field
Valid driver's license, personal vehicle, and current auto insurance
Ability to pass a background check and pre-employment screening

Preferred Skills

Familiarity with Medicaid, D-SNP, waiver programs, and recertification cycles
Experience with EPIC/EMR, SDOH screening tools, or case management platforms
Knowledge of HEDIS metrics or risk stratification concepts
Strong ties to community organizations such as faith institutions, shelters, food banks, or mutual aid networks

Benefits

Health, dental, and vision insurance
Health savings account (HSA)
401(k) and retirement plan
Paid time off and parental leave
Life insurance
Employee assistance program
Professional development support

Schedule: Monday–Friday / 9am to 5pm

This is a field-based position — not a remote or work-from-home role. Community Health Workers spend the majority of their time in the community, meeting clients where they are, including in their homes, hospitals, clinics, and other community settings. CHWs will also report to designated Kaiser Permanente locations for team meetings, training, and other operational needs. Candidates must be comfortable with regular travel within the community and consistent in-person engagement. Mileage reimbursement is provided for work-related travel.

Full-Time Pay: $27.00 – $30.00/hr ($56,160 – $62,400/year)

License/Certification:

Driver's License and Car Insurance (Required)

Ability to Relocate:

Baltimore ,MD: Relocate before starting work (Required)

Work Location: In person

All offers of employment are contingent upon the successful completion of the following pre-employment requirements:

Background Check – Candidates must pass a comprehensive background screening.
Drug Screen – A pre-employment drug test is required prior to the start date.
Health & Medical Clearance Form – Candidates must complete a health intake form and receive medical clearance to perform the essential functions of the role. This includes providing proof of required vaccinations and passing any applicable medical evaluations.

Employment will not begin until all requirements have been met and cleared.

Pay: $27.00 - $30.00 per hour

Work Location: In person

IMPaCT Care

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