Administrative Assistant / Office Manager

In The Gap Academy
Prince George’s County, MD (On-Site)

People first. Profit second. Excellence always.

About the Role

In The Gap Academy is a growing behavioral health organization providing substance use treatment, mental health services, and reentry support. We are seeking an Administrative Assistant / Office Manager to support daily operations and help ensure our office runs smoothly, professionally, and efficiently.

This role is ideal for someone with prior healthcare or administrative experience who enjoys structure, organization, and being a steady presence in a mission-driven environment.

This is a fully on-site position, working closely with leadership, clinical staff, and clients.

Schedule & Location

On-site, 4–5 days per week
Hours: 8:30 AM – 5:00 PM
32–40 hours per week
Monday–Friday
Location: Hyattsville, MD (Prince George’s County)

Pay & Growth

Starting pay: $23/hour (flexible based on experience)
Initially 1099 Contractor, with future W-2 employment in mind
Opportunities for increased responsibility and growth into an Office Manager role

Key Responsibilities

Administrative & Office Support

Manage calendars, appointments, and scheduling
Coordinate transportation (Uber, staff/client logistics)
Track and order office and program supplies
Maintain organized digital and physical files
Support compliance tracking and documentation readiness

Client Intake & Front Office

Answer phones and respond to inquiries professionally
Schedule intakes, assessments, and follow-up appointments
Assist with intake paperwork and EMR uploads
Greet clients, collect copays, and support a welcoming office environment
Communicate effectively with staff and leadership

Technology & Systems

Daily use of Google Workspace (Calendar, Drive, Docs, Sheets)
Excel or Google Sheets for tracking and logs
EMR/EHR systems (behavioral health experience strongly preferred)
Phone, email, and transportation apps
Follow established procedures and communicate when issues arise

Required Qualifications

Bachelor’s degree required (healthcare administration, business, psychology, social work, or related field preferred). Willing to accept Associate's, with experience.
2–3 years of administrative experience, preferably in healthcare or behavioral health
Fluent in Spanish (required)
Strong organizational and computer skills
Professional communication and discretion
Ability to manage multiple tasks in a busy office environment

Who We’re Looking For

You may be a great fit if you are:

Dependable, organized, and detail-oriented
Clear and professional in communication
Comfortable working with diverse clients and staff
Appreciative of structure and clear expectations
Motivated to support a mission-driven organization

Perks

Competitive hourly pay
Professional development support
CEU reimbursement
Gym access
Opportunity to grow into an Office Manager role
Individuals with lived experience or prior justice involvement are encouraged to apply

Application Questions (Required)

Are you fluent in Spanish?
Do you have a Bachelor’s degree? If yes, in what field?
How many years of healthcare or administrative experience do you have?
Are you able to work on-site during the stated hours (8:30 AM–5:00 PM)?
What systems or EMRs have you used in prior roles?

Closing Note

We are excited to welcome someone who takes pride in their work and wants to grow with a stable, values-driven organization. If you enjoy being organized, supporting meaningful work, and contributing to a well-run office, we’d love to hear from you.

Job Types: Full-time, Part-time, Contract

Pay: From $23.00 per hour

Benefits:

Professional development assistance

People with a criminal record are encouraged to apply

Work Location: In person

In The Gap Academy

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