Overview
The Case Manager is a member of the multidisciplinary HIV Clinical Care Team and is responsible for managing a caseload, performing assessments/reassessments, submitting encounter notes and reports. The Case Manager works directly with all ages of people living with HIV in accessing medical, psychological, and social services that are medically necessary and will positively impact the medical health outcomes, and their ability to remain in care and treatment. This position includes both Diagnostic Evaluation Services and Ongoing Case Management throughout Maryland’s 23 counties and Baltimore City.

Duties

Conduct comprehensive patient assessments, including vital signs, physiology knowledge, and medical records review to determine appropriate care plans.
Coordinate inpatient and outpatient services, including hospital medicine, ICU, PICU, Geriatrics, behavioral health, and emergency medicine cases.
Facilitate diagnostic evaluations, and discharge planning arrangements to ensure smooth transitions of care.
Collaborate with multidisciplinary teams.
Maintain detailed documentation within medical records systems while adhering to HIPAA regulations to protect patient privacy.
Engage in patient service activities such as case management, outpatient clinic coordination, and outpatient or inpatient follow-up to promote optimal recovery outcomes.
Complete encounter notes following each session while ensuring that all documentation contains descriptive, analytical, and evaluative content in the electronic health record system.
Maintain confidentiality, active Nurse/Social Worker state licensure, applicable background checks, and associated updates not limited to National Provider Identifier (NPI), Council for Affordable Quality Healthcare (CAQH), electronic Provider Revalidation and Enrollment Portal (ePrep), and credentialing for private/public health insurance.
Participates in onboarding training and continual professional development.
Other duties as assigned.
Familiarity with medical records management, HIPAA compliance, vital signs monitoring, and physiology fundamentals.

Knowledge and Skills

Excellent communication skills with the ability to collaborate effectively with healthcare teams across inpatient and outpatient settings. Relevant certifications or experience case management are preferred; a background in nursing is advantageous. We are committed to fostering an inclusive environment that values your skills and dedication to exceptional patient care.

Pay: $25.00 - $50.00 per hour

Work Location: Hybrid remote in Rockville, MD 20850

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