Position: Case Manager

Reports To: Program Director

Duties and Responsibilities:

Position Summary: Under the supervision of the Program Director, the Case Manager's responsibilities will include the oversight of individuals residing within a men's shelter program with the ultimate goal of aiding the consumers in achieving increased stability and self-sufficiency using a strengths-based, Housing First approach. Functions include assisting with housing consumers' individual goal planning, and connecting residents to community resources, rental payment monitoring, community building, and problem solving.

Essential Functions:

Conducts regular assessments of consumer progress

Works with staff and consumers to problem-solve issues around program rules and policies

Maintain effective working relationships with other agencies participating with the Prince George's County continuum of care

Maintain current records with the Homeless Management information System (HMIS) database and paper case files, documenting interactions with program participants

Captures daily and monthly statistics and other required reports, as directed

Participates in agency and counting meetings and trainings

Other duties as required

Educational/Professional Requirements:

Undergraduate/graduate degree in Liberal Arts or Social Science Field, preferred.

Experience working with community based organizations serving at risk populations.

Knowledge of community resources available to individuals and families

Strong organizational skills

Skilled in supervising staff.

Ability to motivate individuals to set and achieve goals.

Good interpersonal skills.

Working knowledge of the strengths-based, client-centered approach

Demonstrated culture competence

Excellent interpersonal and conflict resolution skills

Excellent listening and problem-solving

Strong oral and written communication skills

Ability to be flexible, adapt and adjust to rapid change within a growth orientated environment

Other Requirements:

Prior social service experience

Reliability is a priority

Great sense of humor is vital

Criminal background check prior to employment (state and Federal)

CPR/First Aid Certified, or ability to receive certifications prior to employment

TB Clearance must be obtained prior to start date

Clear drug test prior to start date and ongoing thereafter

Job Type: Full-time

Pay: $40,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off

Schedule:

8 hour shift
Monday to Friday

Work Location: In person

JHP, Incorporated

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Case Manager