Are you passionate about making a difference in the lives of individuals with disabilities? We are seeking a dedicated and experienced Program Coordinator to join our team and support our mission of community development and employment services. This is an exciting opportunity to work with inspiring individuals and help foster independence, inclusion, and growth. Submit online Job application: https://www. karina-association.org/job-application.

Position Summary:

The Program Coordinator oversees the delivery and quality assurance of Community Development Services (CDS) and Employment Services (ES) for individuals with developmental disabilities. This position ensures that services are person-centered, fully compliant with DDA regulations and policies, and support participants in achieving their goals in community engagement and employment. The Program Coordinator provides leadership to direct care staff, maintains regulatory compliance, and ensures all services meet the highest standards of quality and accountability.

Key Responsibilities:

1. Program Operations & Oversight (CDS & ES)

Coordinate and manage the day-to-day operations of CDS and ES services, ensuring adherence to DDA-approved Person-Centered Plans (PCPs) and Individual Employment Plans (IEPs).
Develop and implement individualized daily schedules promoting independence, community integration, and employment success.
Oversee transportation coordination for community-based activities and employment-related outings.
Facilitate community partnership development for volunteer and employment opportunities.

2. DDA Compliance & Policy Management

Ensure strict adherence to DDA policies, regulations, and standards, including Community Pathways Waiver requirements.
Stay current with changes in DDA regulations and translate them into practical operational procedures.
Assist in internal and external audits, ensuring documentation aligns with Maryland DDA CDS/ES policy manuals and Medicaid billing requirements.
Monitor staff and program compliance with required training (e.g., CPR/First Aid, MANDT, DDA approved trainings).

3. Quality Assurance & Continuous Improvement

Conduct regular quality assurance reviews, including file audits, progress note reviews, attendance tracking, and documentation quality.
Track and report on participant goal progress, ensuring alignment with PCP outcomes.
Complete monthly and quarterly QA reports and assist with incident reporting and follow-up in compliance with Health & Safety standards.
Lead continuous quality improvement initiatives for CDS and ES services.

4. Staff Leadership & Development

Supervise, mentor, and schedule Direct Support Professionals (DSPs) assigned to CDS and ES programs.
Conduct staff observations, provide performance feedback, and support professional growth.
Facilitate regular team meetings to reinforce person-centered care and regulatory adherence.

5. Participant Advocacy & Engagement

Actively engage with participants and their families to foster supportive relationships.
Participate in Person-Centered Planning (PCP) meetings and ensure participant voices drive service delivery.
Support individualized employment goals through job exploration, skill development, and retention strategies.

6. Administrative & Reporting Duties

Maintain accurate records, billing documentation, and data entry in compliance with LTSS Maryland and other DDA platforms.
Coordinate and submit required reports to DDA, including incident reports, attendance logs, and goal progress updates.
Assist with preparation of the annual General Ledger (GL) Data Collection Template and budgeting for CDS and ES programs.

Qualifications:

Bachelor’s Degree in Human Services, Special Education, Rehabilitation, or related field (preferred).
Minimum 2-3 years of experience in coordinating or supervising CDS/ES programs within the DDA system. Basic APSE certification for Employment Specialist (CESP certification preferred)
Strong working knowledge of Maryland DDA policies, regulations, and LTSS Maryland platform.
Demonstrated experience in quality assurance and compliance monitoring.
Leadership experience in supervising DSP staff and coordinating individualized services.
Excellent written and verbal communication skills.

Preferred Skills:

Experience with person-centered planning and employment supports.
Strong organizational skills and attention to detail.
Ability to build community partnerships for employment and engagement opportunities.
Proficient in QuickBooks, Therap, LTSS, Microsoft Office, and electronic documentation platforms.

Core Values:

Respect for individual rights and choices.
Accountability in service delivery and documentation.
Innovation in program development.
Collaboration with participants, families, and community partners.

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Professional development assistance
Retirement plan
Tuition reimbursement
Vision insurance

Experience:

Working with people with disabilities: 3 years (Required)

Work Location: In person

Karina Association Inc

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