Kelley Drye & Warren LLP, is a powerhouse firm with the heart of a boutique. Kelley Drye & Warren LLP Georgetown office, ranked as Top Workplace by the Washington Post twelve years in a row, is currently looking for a Receptionist and Facilities Assistant. The Receptionist and Facilities Assistant plays a key role in supporting the firm’s catering, facilities, and day-to-day operations, ensuring a well-organized, efficient, and service-oriented workplace. This position is responsible for assisting with the coordination of meetings and events, including planning, setup, catering logistics, and breakdown, while ensuring all hospitality services are delivered seamlessly and professionally.

The role also supports facilities management by liaising with vendors and maintenance staff, monitoring office conditions, and ensuring that conference rooms and common areas are clean, fully stocked, and functioning properly. Attention to detail and proactive problem-solving are essential to maintaining a high standard of workplace operations.

In addition to these operational responsibilities, the position provides front desk coverage as needed, serving as a point of contact for clients, guests, and staff, and helping to maintain a welcoming and professional office environment.

The ideal candidate will demonstrate strong organizational and communication skills, reliability, a service-oriented and proactive mindset, keen attention to detail, and the ability to plan effectively while managing multiple priorities in a fast-paced environment.

Key Responsibilities

Catering & Hospitality Support

Support the planning and execution of internal meetings and events in collaboration with the Event & Hospitality Coordinator and Conference Room Attendant.

Coordinate with Administration and HR regarding staffing for firm events and meetings requiring extended coverage.

Set up and break down catering arrangements, reconfigure furniture, and maintain Hubs, Pantries and kitchen cleanliness and organization.

Responsible for the budget, purchase and stocking of the office snacks area

Monitor and restock supplies in the kitchen, café, and pantry areas; assist with the coordination of equipment deliveries and pick-ups.

Manage the firm’s Conference Room Scheduler (Condeco) and handle reservations for attorneys, clients, and staff.

Prepare and distribute the weekly/daily Catering/Event Report to Facilities and HR, ensuring all catering needs and bookings are tracked and fulfilled.

Process and reconcile monthly catering credit card expenses and vendor invoices in accordance with firm procedures.

Perform daily walk-throughs to ensure the readiness of conference rooms, common areas, and visitor offices; report issues to Office Services or Operations Management.

Provide conference room and catering protocol training for new legal administrative assistants and other personnel.

Maintain and update the KDW DC Office Catering Guidelines, including vendor lists and budget protocols.

Support Facilities, Administration, HR, and other departments with administrative projects, including updates to the DC Office Visitors intranet page.

Serve as an active member of the DC Office Emergency Procedures Team.

Provide back-up administrative support to legal administrative assistants and other departments as assigned.

Reception & Client Services

Welcome clients, visitors, attorneys and staff with a professional and courteous demeanor, ensuring a polished and positive first impression.

Answer and route incoming calls, emails, and inquiries promptly and accurately.

Escort clients and visitors to appropriate offices or meeting rooms and ensure their comfort.

Maintain and update the DC Office Client Tracker Report, visitor logs, and coordinate guest access to office spaces.

Ensure continuous reception coverage; coordinate breaks with back-up support and notify HR if additional coverage is needed.

Maintain up-to-date records on office layout, phone lists, internal maps, and directories.

Arrange travel, lodging, and dining accommodations for guests and visiting attorneys.

Regularly update the Reception Desk Guidelines and ensure consistent adherence to procedures.

Provide basic A/V support for meetings; act as liaison with IT and Office Services for equipment and troubleshooting.

Support administrative and operations teams as needed with general office tasks, new hire coordination, or visitor preparation.

Facilities & Security Support

Manage building lobby access and pre-check all visitors with building security before arrival.

Maintain awareness of guest presence and general staff locations to support internal safety protocols.

Collaborate with Office Services and Facilities teams to ensure smooth operations and promptly report facility issues.

Qualifications and Requirements

Associate’s or Bachelor’s degree required.

Minimum of two years of experience in a professional office setting (reception, hospitality, or administrative support preferred).

Proficient in Microsoft Office Suite (Outlook, Word, Excel); experience with Zoom, Teams, and Condeco is a plus.

On-site attendance required five days a week; flexibility to work early mornings or evenings as needed.

Experience coordinating office operations, managing vendor relationships.

Strong customer service orientation with excellent communication and interpersonal skills.

Highly organized and detail-oriented with the ability to prioritize and multitask effectively.

Dependable, punctual, and discreet when handling sensitive or confidential information.

Ability to work independently and collaboratively in a fast-paced environment.

Physical Requirements

Ability to sit or stand for extended periods.

Must be able to lift, move, and transport items such as catering trays, office supplies, and small equipment (generally up to 25 pounds).

The salary range displayed is specifically for those potential hires who will work or reside in Washington D.C. if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees, and certifications (e.g., JD/technology) for example. Washington D.C. Salary Range: Low: $55,000 - High: $60,000.

Please be advised that all communications regarding open positions at our firm will exclusively originate from email addresses ending in @kelleydrye.com. We encourage you to exercise caution and verify the source of any communication claiming to represent our firm.

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Kelley Drye

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