Maintenance Helper

Job Title:

Maintenance Helper

Company Job Code:

Customer Location

FLSA Status:

Non-exempt

Division/Department

Operations/Customer Location

EEO Code:

Reports to:

Site Manager

Last Revision Date:

February 28, 2025

Position Description

Perform, supervise and/or coordinate facility maintenance activities within legally allowable scopes and tasks, such as electrical, mechanical, HVAC, plumbing, controls, civil, structural, general carpentry, painting, etc.

Tasks

Perform schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment and skillset.
Patrol and monitor work areas and examine tools and equipment in order to detect unsafe conditions or violations of procedures or safety rules.
Monitor work levels and review work performance.
Examine objects, systems, or facilities, and analyze information to determine needed installations, services, or repairs.
Participate in budget preparation and administration, may assist in coordinating purchasing and documentation, and monitoring departmental expenditures.
Oversee subcontractors when applicable
Requisition materials and supplies, such as tools, equipment, and replacement parts.
Compute estimates and actual costs of factors such as materials, labor, and outside contractors.
Interpret specifications, blueprints, and job orders.
Attend, conduct or arrange training in safety, repair, and maintenance techniques, operational procedures, or equipment use.

Tools & Technology

Desktop computers
Mainframe computers
Microcontrollers – Programmable logic controllers PLC
Personal computers
Two-way radios
Database user interface and query software – Database software, Microsoft Access, Vehicle management software
Enterprise resource planning ERP software – SAP software, WorkTech MAXIMO
Inventory management software – Automated inventory software
Spreadsheet software – Microsoft Excel
Word processing software – Microsoft Word
Shop Tools as needed
Hand Tools as needed

Knowledge

Mechanical – Knowledge of machines and tools, including their designs, uses, repair and maintenance.
Administration and Management – Knowledge of maintenance principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English language – Knowledge of the structure and context of the English language including the meaning and spelling of words, rules of composition, and grammar.
Engineering and Technology – Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Building and Construction – Knowledge of materials, methods, and the tools involved in the construction or repair of fixtures, buildings, or other structures such as highways and roads.
Public Safety and Security – Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Personnel and Human Resources – Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Production and Processing – Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Clerical – Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Skills

Management of Subcontractors – ensuring compliance, safety, quality and budget.
Reading Comprehension – Understanding written sentences and paragraphs in work related documents.
Equipment Selection – Determining the kind of tools and equipment needed to do a job.
Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Installation – Installing equipment, machines, wiring, or programs to meet specifications.
Time Management – Managing one's own time.
Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Troubleshooting – Determining causes of operating errors and deciding what to do about it.
Equipment Maintenance – Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.

Abilities

Oral expression – The ability to communicate information and ideas in speaking so others will understand.
Oral Comprehension – The ability to listen to and understand information and ideas presented through spoken words and sentences.
Problem Sensitivity – The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension – The ability to read and understand information and ideas presented in writing.
Deductive Reasoning – The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning – The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Speech Clarity – The ability to speak clearly so others can understand you.
Speech Recognition – The ability to identify and understand the speech of another person.
Near Vision – The ability to see details at close range (within a few feet of the observer).
Written Expression – The ability to communicate information and ideas in writing so others will understand.

Work Styles

Dependability – Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Attention to detail – Job requires being careful about detail and thorough in completing work tasks.
Initiative – Job requires a willingness to take on responsibilities and challenges.
Integrity – Job requires being honest and ethical.
Leadership – Job requires a willingness to lead, take charge, and offer opinions and direction.
Self-control – Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Cooperation – Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Stress tolerance – Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Adaptability/Flexibility – Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Persistence – Job requires persistence in the face of obstacles.

Experience

A minimum of two to four years of work-related skill, knowledge, or experience is needed for this occupation.

Training

Employees in this occupation will usually receive several years of work-related experience, on-the-job training and/or vocation training.

Education

A high school diploma or GED certificate is required. Some may require a formal training course to obtain a license/designation/certification, training in vocational schools, related on-the-job experience, an associate or a bachelor’s degree.

Knight Facilities Management Inc

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