As Crew Member, you will be an essential part of our team responsible for delivering outstanding service and creating memorable moments for our guests during events. You will be working in a fast-paced, exciting environment and must be able to manage large crowds while maintaining a high level of professionalism and quality. We're looking for versatile team players who want to fill a different task every day, from coffee service to coat check and everything in between. If you are looking to take your first steps into events, this is the job for you!

What you'll do

Greet guests as soon as they walk through the door
Maintain a neat, organized front-of-house environment
Show guests to their designated area and explain our policies & procedures
Assist with opening/closing tasks and side work, including event set up.
Maintain safety and food & beverage quality standards
Keep guests happy and handle complaints appropriately
Build a rapport with our guests and vendors
Brainstorm ideas to enhance the guest experience
Maintain a positive image of the Pirate Ventures brand at all times
Working with Event Captains, execute first-class events
Communicate event details provided by the marketing and operations teams to ensure our event are run effectively and efficiently
Attend huddles to gain knowledge and understanding of our various events and locations

Qualifications:

Commitment to and alignment with the company's core values
Be a relentless perfectionist with a positive attitude who has a high level of attention to mastering the minutia and competitive spirit
Ability to communicate effectively with guests
Keen understanding that a positive guest experience is imperative to success
Well-organized
Ability to stand and/or walk for prolonged periods of time
Ability to lift and carry up to 35 pounds for short periods of time.

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 20 – 30 per week

Benefits:

401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid training
Vision insurance

Shift:

Night shift

Work Location: In person

Kraken-Penn Quarter

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