Job Overview
We are seeking a detail-oriented and organized Scheduling Coordinator to join our team. The ideal candidate will play a crucial role in managing appointment schedules for our private orthodontic practice, ensuring that all patients receive timely and efficient service. This position requires strong administrative skills, familiarity with orthodontic terminology, and the ability to communicate effectively with both patients and healthcare professionals.

Duties

Coordinate and manage patient appointments, ensuring optimal scheduling for providers and patients.
Utilize electronic health record systems such Cloud9 and Weave to maintain accurate patient records.
Handle incoming calls with professionalism, utilizing excellent phone etiquette to address patient inquiries and concerns.
Assist in the management of medical records, ensuring compliance with privacy regulations.
Collaborate with dental clinic staff to streamline scheduling processes and improve patient flow.
Maintain knowledge of dental/orthodontic terminology to facilitate effective communication within the healthcare team.
Support office management tasks as needed, contributing to a well-organized work environment.
Perform basic orthodontic coding tasks to ensure accurate billing processes.

Experience

Previous experience in an administrative role within a orthodontic/dental setting is preferred.
Familiarity with orthodontic/dental records management and electronic health record systems is highly desirable.
Knowledge of orthodontic/dental terminology is essential for effective communication in this role.
Experience with phone systems and customer service is important for maintaining positive patient interactions.
Previous experience in an orthodontic/ dental clinic setting is required.
Strong organizational skills and attention to detail are critical for success in this position.
Ability to work in downtown DC from 7:15am - 4:30 pm.

We invite qualified candidates who are passionate about providing excellent patient care through effective scheduling to apply for this rewarding career opportunity.

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
Health insurance
Paid time off

Application Question(s):

Ability to work in downtown DC from 7:15 am - 4:30 pm

Work Location: In person

Kumra Orthodontics

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