Position Summary

The Assistant Store Manager supports the Store Manager in driving operational excellence, delivering exceptional customer experiences, and leading the store team to achieve sales and performance goals. This role is responsible for daily operations, team development, visual merchandising, and ensuring compliance with company policies and standards.

Essential Job Functions (Employees must be able to perform the essential functions of this position satisfactorily. The requirements listed below are representative of the duties, knowledge, skills, and/or abilities required. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.)

Excellent selling skills; demonstrated ability to achieve sales goals
Ability to develop team performance through training, coaching and driving accountability
Demonstrated ability to coach, provide feedback and manage substandard performance
Excellent communication and negotiation skills with all levels of the business
Excellent organizational skills
Ability to delegate and prioritize tasks and responsibilities
Ability to receive feedback and take action when appropriate
Availability and flexibility to work varied hours to support the needs of the business

Physical Requirements

Standing: Consistently for sustained periods of time.
Walking: Consistently moving about on foot to accomplish tasks throughout the store and stock room.
Climbing: Occasionally ascending/descending on a ladder to reach apparel on stock room shelves or set up visual displays on selling floor.
Fine motor skills: Frequently operates a computer and other machinery such as a point of sale register, in-store kiosk and computer printer. Frequently hanging apparel on hangers and folding merchandise on the selling floor and backroom.
Lifting: Occasionally lift up to 20 pounds unassisted.
Stooping: Occasionally bending the body downward and forward to reach items below the cash wrap, lower fixtures and the lower stock room shelves.
Reaching: Occasionally extend reach or hands overhead to hang apparel items or clean fixtures.
Twisting/Bending: Occasionally position self to work on register, pick up items off the floor and fold clothing at the cash wrap.
Work Environment: Work under florescent lighting while in store.

Education & Experience Requirements

Demonstrated ability to lead small teams and manage daily operations effectively.
Retail financial acumen required
Previous retail leadership experience required; specialty retail environment strongly preferred
Prior customer service and merchandising experience required

Lands' End

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