Specialist, Commercial Product

Job Category: Team Member

Requisition Number: SPECI002075

Posting Details

Full-Time
Remote

United States

Job Details

Description

Who We Are

At Lucet, we are industry leaders in behavioral health, dedicated to helping people live healthy, balanced lives. Our purpose is to advocate for and improve the overall well-being of those we serve, through balanced treatment of the mind and body.

When you join Lucet, you become a valued member of our team, serving more than 15 million people across the U.S. Our employees have a passion for helping others - and it shows. From entry-level employees to senior leaders, we are inspired by our members, putting them first in everything we do. From day one, you'll see firsthand the impact you have on our members, knowing you can make a true difference in their lives.

Why join our team at Lucet?

We are a team of collaborative and hard-working professionals working to improve behavioral health outcomes working in a fast-paced and changing environment. At Lucet, no two days are the same. If you find joy in meaningful work and delivering excellent results, we encourage you to apply!

We are looking for top-tier skills and experience in our remote-work environment and that’s because we offer top-tier compensation and benefits, which include:

The starting salary that Lucet reasonably expects to pay for this position ranges from $63,000 - $73,000 annually, PLUS an annual performance-based, discretionary . Compensation is dependent on non-discriminatory factors including but not limited to an applicant&#39;s skills, education/degrees, certifications, prior experience, market data, and other relevant factors.
Full Health Benefits – Medical, Dental, and Vision
401(k) with competitive employer match
Company paid life and disability insurance, wellbeing incentives, and parental leave
Professional development opportunities and tuition reimbursement
Paid time off including paid time off for volunteering
Opportunity for meaningful growth, both personally and professionally, where your unique background and experience is welcomed and valued.

What You Will Do - Essential Functions

The Commercial Product Specialist plays a pivotal role in supporting the development, management, and optimization of commercial products and services at Lucet. This position will be responsible for analyzing market trends, performance data, and customer feedback to support the development and management of commercial products. This position will collaborate with cross-functional teams, providing actionable insights and recommendations to enhance product offerings, optimize performance, and drive customer satisfaction to align with organizational goals.

Data Analysis and Market Research: Conduct data analysis and market research to identify trends, opportunities, and areas for improvement, providing actionable insights to enhance product performance, delivery, and roadmap prioritization, while collaborating with marketing and Customer Success teams.
Product Support: Own business cases to demonstrate the financial, clinical, operational, and strategic value of product opportunities, collaborate with cross-functional teams to support initiatives, develop product roadmaps, define requirements, and manage project planning and progress to align with business objectives.
Documentation and Communication: Prepare product documentation, including business cases, user stories, and functional specifications, and present findings and recommendations to internal teams and executive stakeholders, while creating materials and visuals for leadership presentations and resources.

Who You Are

Required Qualifications

    Bachelor’s degree in business, Economics, Data Analytics, or a related field. Relevant internships or coursework is a plus.
    0-2 years of experience in a related role; internships or academic projects are welcome.
    Advanced proficiency in MS Word, Excel, Power Point
    Ability to pass background check upon hire and throughout employment to include criminal felony & misdemeanor search, SSN validation/trace search (LEIE), education report (highest degree obtained), civil upper and lower search, 7-year employment report, federal criminal search, statewide criminal search, widescreen plus national criminal search, health care sanctions-state med (SAM), national sex offender registry, prohibited parties (OFAC) (terrorist watchlist), and a 10-Panel Drug Screen.

Someone who embodies our values by:

    Serving everyone with compassion and leading with empathy.
    Stepping up and creating value by taking charge and acting when there is an opportunity.
    Adapting in a changing world by recognizing our responsibility to be agile and respond quickly.
    Nurturing growth and belonging by respecting and celebrating everyone for who they are.

Competencies

    Strong written, verbal, and listening communication skills.
    Strong organizational skills and attention to detail.
    Strong critical thinking and analytical skills, with the ability to build and refine complicated Excel models and create impactful PowerPoint presentations.
    Effective under tight deadlines with a collaborative and adaptable approach.
    Team-oriented with the ability to work cross-functionally and contribute to solving organizational challenges.
    Proactive, hardworking, with a positive attitude, and an eagerness to learn and collaborate in a team-oriented environment.

Working Conditions:

    Work is performed from home with company-provided equipment. Sitting for long periods of time is expected and use of fingers and hands for typing is necessary.
    A quiet workspace with minimal background noise for calls.
    High-speed internet service (cable or fiber optic) with minimum download Speed of 20 Mbps, Upload Speed of 5 Mbps, and Maximum Latency of 100 milliseconds (must be installed before starting).

Lucet Health

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