Assistant General Manager – Marco’s Pizza

We’re looking for an experienced, dependable, and driven Assistant General Manager to lead daily operations at our Marco’s Pizza location. This is a full-time leadership position for someone who thrives in a fast-paced, team-oriented environment and wants to grow with a company that rewards hard work, loyalty, and results.

Compensation & Benefits:

Weekly Salary: Up to $900/week depending on experience
Hours: 50–55 hours/week
Schedule: Tuesday through Sunday (OFF: Monday)

Weekends are mandatory, and the AGM is expected to be on call in the event of employee call-outs where coverage cannot be filled. The AGM should also be capable of running a full $800 day solo once fully trained.

Key Responsibilities Leadership & Team Management

Lead hiring, onboarding, and training for all team members
Manage scheduling, time-off requests, and shift coverage
Create a positive, motivated, and accountable work environment
Provide hands-on coaching and leadership, including conflict resolution

Customer Experience

Set and model a customer-first culture
Address guest concerns promptly and professionally
Ensure every customer receives a warm, welcoming, and satisfying experience

Operations & Execution

Oversee all store operations, including food quality, cleanliness, and compliance
Ensure team adherence to health, safety, and sanitation standards
Conduct regular walkthroughs to identify and correct issues
Be prepared to work solo shifts during staffing shortages or emergencies

Financial & Inventory Management

Monitor sales, labor, food costs, and other KPIs to meet performance goals
Order and manage inventory through the MOMs system, ensuring minimal waste
Submit accurate purchase receipts and partner with Accounting on issue resolution
Handle cash deposits, bank runs, and safe reconciliation

Community & Third-Party Coordination

Act as point of contact for school programs, local events, and delivery platforms (e.g., DoorDash, Uber Eats, ezCater, Grubhub)
Ensure accurate, timely order management and professional communication

Training & Development

Ensure completion of all Expand Share training modules
Roll out new procedures and track execution
Mentor team members and support their growth and development

Team Communication & Meetings

Lead weekly staff huddles and participate in leadership check-ins
Collaborate with ownership on store strategy and goals
Keep the team informed and aligned with clear, consistent communication

Uniform & Store Standards

Enforce uniform policy and appearance standards
Maintain a clean, organized, and brand-compliant store environment inside and out

Who We’re Looking For

You don’t need pizza experience — just strong leadership skills, common sense, and a willingness to learn. Ideal candidates will have:

Previous experience managing teams in food service, retail, or similar environments
Excellent communication, problem-solving, and organizational skills
A hands-on, “lead by example” mentality
The ability to remain calm and effective under pressure
A strong work ethic and passion for delivering exceptional customer service

If you’re ready to step into a pivotal role with long-term potential and true ownership opportunity, we’d love to meet you.

Apply today and help lead our Marco’s Pizza team to new heights.

Job Type: Full-time

Pay: $700.00 - $900.00 per week

Benefits:

Employee discount
Paid time off

Work Location: In person

Marco's Pizza

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