Join the management team at Matchbox as the Assistant General Manager, where you will be a key driving force behind our restaurant's success. Leading daily operations, overseeing staff, and ensuring exceptional service, you will embody our passion for hospitality and our commitment to delivering an extraordinary dining experience. If you possess strong leadership qualities, excellent communication skills, and an unwavering dedication to unparalleled customer service, join Matchbox and become an integral part of our dynamic team that unites people through exceptional food and hospitality.

Competitive Benefits:

Health/Dental/Vision coverage
Paid Time Off
401(k) with company match
Short and Long-Term Disability
Tuition Reimbursement
Employee Referral Program
Pet Insurance
Discounts: Hotels, Travel, Tickets, Restaurants
Eligibility for discounted meal plan at HBCU client locations

Responsibilities:

Manage daily restaurant operations, overseeing both kitchen and front-of-house activities to ensure a seamless and exceptional dining experience for our guests.
Lead, mentor, and develop restaurant staff, fostering a cohesive and efficient team that delivers top-notch service.
Ensure exceptional service standards are met, and consistently seek ways to exceed guest expectations, resulting in high levels of guest satisfaction.
Manage budgets, control costs, and implement strategies to optimize profitability while maintaining quality and service standards.
Maintain strict adherence to health, safety, and quality standards, ensuring the well-being of guests and staff.
Generate reports on key performance indicators and provide regular updates to upper management.

Qualifications:

Bachelor's degree or higher education in a relevant field is preferred.
Proven leadership and managerial experience within the restaurant industry.
Strong communication and problem-solving skills.
In-depth industry knowledge and financial acumen.
Customer-focused mindset with the ability to adapt to changing needs.

Who We Are:

Thompson Hospitality is the nation’s largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management. We are a family-run organization with more than twenty-five years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time. As a fast growing company, we have a growth plan to more than double in size over the next three years. We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than 1.9 million guests each year. Thompson Hospitality focuses on three core areas in everything we do:

Purpose

Give back to our communities
Celebrate diversity

People

Do the right thing
Treat people the way you want to be treated
Always do your best
Be accountable for our actions

Performance

Serve the highest quality food
Provide world-class service
Maintain flexibility to better serve our clients

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Application Question(s):

What are your salary requirements?

Work Location: In person

matchbox restaurant

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