Assistant Manager of Reimbursement

Pay: $26–$29 per hour | Full-time | On-site

About Medi-Rents

Medi-Rents & Sales is a locally owned provider of home medical equipment and supplies, serving patients and referral partners since 1980.

About the Position

We are seeking an experienced medical billing professional to support our Reimbursement Manager with daily billing activities, staff questions, training, internal quality reviews, and complex reimbursement issues.

This is a hands-on assistant role. Once trained, you will independently manage assigned work, provide day-to-day guidance to staff, and bring matters requiring management decisions to the Reimbursement Manager. The manager retains overall responsibility for department performance, formal employee evaluations, corrective action, significant approvals, and external payer audits.

Responsibilities

Answer staff billing questions and provide guidance using established procedures and payer requirements.
Help train employees and provide ongoing technical coaching.
Review staff work for accuracy, explain needed corrections, and report recurring issues to the manager.
Help coordinate daily work priorities under the manager’s direction and flag backlogs or approaching deadlines.
Handle escalated billing calls and reimbursement questions within assigned authority.
Review payments against contracts and fee schedules, identify discrepancies, and research payer trends.
Work assigned payer accounts, including unpaid claims, denials, and follow-up.
Review timely-filing reports and follow up on claims requiring attention.
Research refund and overpayment requests and prepare adjustments for approval.
Process medical record requests and help gather records, prepare materials, and track deadlines for external payer audits under the manager’s direction.
Monitor billing and documentation tracking reports and follow up on outstanding items.
Review incoming correspondence and prepare patient claims according to company policy.
Prepare reports summarizing findings, outstanding issues, and recommended next steps.
Follow company policies, privacy requirements, and applicable payer rules.
Assist with reimbursement projects assigned by the manager.
Perform additional duties as assigned

Qualifications

At least three years of medical billing experience.
Experience researching unpaid claims, denials, payment discrepancies, and payer requirements.
DME billing experience preferred.
Experience training coworkers, answering billing questions, or reviewing work for accuracy preferred.
Strong organizational, communication, and problem-solving skills.
Ability to manage assigned work independently and recognize when an issue requires management approval.
Comfortable using billing software, spreadsheets, email, and payer websites.
Ability to work full-time on-site in Baltimore, MD.

Skills

Strong leadership and team-building abilities
Excellent written and verbal communication skills
Critical thinking and problem-solving expertise
Strong organizational and time-management skills
Ability to manage multiple priorities in a fast-paced environment
Detail-oriented with a focus on accuracy and compliance
Strong analytical and reporting skills
Join our team as we enhance operational efficiency and ensure the financial health of our organization through expert revenue cycle management!

Preferred Qualifications

Experience working with revenue cycle operations

Competencies

Strong team player
Excellent relationship-building skills
Leadership and staff development
Process improvement mindset
Commitment to operational excellence
Highly organized and results-driven
Desire for top performance in a rewarding environment
Knowledge of healthcare compliance requirements and reimbursement regulations

Benefits

Medical, Dental, and Vision Insurance
401(k)
Life Insurance
Paid Time Off (PTO)
Paid Holidays

Job Type: Full-time

Pay: $26.00 - $29.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Retirement plan
Vision insurance

Application Question(s):

How many employees do you directly supervise?
What specific billing responsibilities do you personally handle daily?

Education:

High school or equivalent (Preferred)

Experience:

Medical billing: 3 years (Required)

Location:

Baltimore, MD 21224 (Required)

Ability to Commute:

Baltimore, MD 21224 (Required)

Work Location: In person

Medi-Rents & Sales, Inc.

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Assistant Manager of Reimbursement